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“Great room very close to the airport”

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Richmond Airport Hotel
Ranked #7 of 15 Hotels in Sandston
Concord, New Hampshire
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great room very close to the airport”
4 of 5 bubbles Reviewed 2 May 2012

Got a great suite during a flight delay. Price was excelent, $80+/- Hotel is almost walking distance to the terminal (without bags) there is a mall with everything you need for food within 3 miles.
Room was clean and comfortable great bed, tv was ok, lots of static. bathroom was a little dated and old. everything else was great.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BVG1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceandQuality, General Manager at Richmond Airport Hotel, responded to this review, 23 January 2013
Dear Valued Guest,
We are embarking on an estimated $4Million renovation throughout 2013 and we would love to have your ideas, suggestions, comments, etc. so that we can cater this to our guests’ needs! Would you do us a great favor? We would really like to know what issues you experienced (whether positive or not) and tell us about our employees that you dealt with concerning this matter along with their responses. This is the only way we can correct issues to strive to improve.
Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of providing accommodations that exceed our guests' expectations. Please send responses to dave@doubletreerichmond.com. Thank you!
Thank you for your business! Have a great week!
Dave C. Johnson- General Manager The Doubletree by Hilton Richmond Airport, Virginia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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472 reviews from our community

Traveller rating
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    49
See reviews for
116
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195
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Huntington, West Virginia
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 30 April 2012

I want to first of all applaud them for not jacking up the room rates despite the nearby NASCAR events going on during the weekend. Hotels are notorious for doubling and tripling their normal rates when NASCAR Sprint Cup comes to town (I'm looking at you Bristol, TN area.) However, I was able to get a nice suite (living room area & bedroom) with twin king beds for $130/night during the weekend of the races. The hotel amenities were nice although the restroom facilities (namely the shower) could use some TLC as there was a touch of mildew on some of the grout work. However, you really had to be looking for it to notice. The rooms were spacious, quiet and comfortable. There is an "okay" restaurant on the premises. It is conveniently located near the Richmond Airport, Richmond International Raceway and the I-95/I-64 Interstates. I would definitely recommend this hotel for anyone visiting the area and will likely stay here in the future when attending the NASCAR races.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jeremycriss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceandQuality, General Manager at Richmond Airport Hotel, responded to this review, 23 January 2013
Dear Valued Guest,
We are embarking on an estimated $4Million renovation throughout 2013 and we would love to have your ideas, suggestions, comments, etc. so that we can cater this to our guests’ needs! Would you do us a great favor? We would really like to know what issues you experienced (whether positive or not) and tell us about our employees that you dealt with concerning this matter along with their responses. This is the only way we can correct issues to strive to improve.
Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of providing accommodations that exceed our guests' expectations. Please send responses to dave@doubletreerichmond.com. Thank you!
Thank you for your business! Have a great week!
Dave C. Johnson- General Manager The Doubletree by Hilton Richmond Airport, Virginia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

This Doubletree is virtually on the Richmond Airport property but is nicely insulated against jet noise. It's got some age on it but the rooms have been kept pretty well up-to-date. Some of the rooms are a pretty good hike from the elevator bank once you get to the proper floor. A full breakfast is available along with a nice bar area for evening drinks. There are several other very new hotels in that area (within 1 mile): Hampton, Hilton Garden, Holiday Inn, Homewood Suites. This Doubletree is usually 15-20% less expensive than those others. Some other reviewers have mentioned problems with the A/C. I've stayed here 8-10 times in the last six years and have yet to have any issues with the HVAC system and I like it cold in the room!

Room Tip: Ask for a room closer to the elevators.
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ross M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceandQuality, General Manager at Richmond Airport Hotel, responded to this review, 23 January 2013
Dear Valued Guest,
We are embarking on an estimated $4Million renovation throughout 2013 and we would love to have your ideas, suggestions, comments, etc. so that we can cater this to our guests’ needs! Would you do us a great favor? We would really like to know what issues you experienced (whether positive or not) and tell us about our employees that you dealt with concerning this matter along with their responses. This is the only way we can correct issues to strive to improve.
Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of providing accommodations that exceed our guests' expectations. Please send responses to dave@doubletreerichmond.com. Thank you!
Thank you for your business! Have a great week!
Dave C. Johnson- General Manager The Doubletree by Hilton Richmond Airport, Virginia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
655 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
3 of 5 bubbles Reviewed 18 March 2012

Actually a nice hotel. the checkin was good and the people friendly. However when it eas time to go to bed could not get the room cooled down. Weak flow and not very cool. the bed was very nice and the stay otherwise was ok.

Room Tip: Make sure your A/C works on cool when you check in.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaronFoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceandQuality, General Manager at Richmond Airport Hotel, responded to this review, 23 January 2013
Dear Valued Guest,
We are embarking on an estimated $4Million renovation throughout 2013 and we would love to have your ideas, suggestions, comments, etc. so that we can cater this to our guests’ needs! Would you do us a great favor? We would really like to know what issues you experienced (whether positive or not) and tell us about our employees that you dealt with concerning this matter along with their responses. This is the only way we can correct issues to strive to improve.
Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of providing accommodations that exceed our guests' expectations. Please send responses to dave@doubletreerichmond.com. Thank you!
Thank you for your business! Have a great week!
Dave C. Johnson- General Manager The Doubletree by Hilton Richmond Airport, Virginia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 9 January 2012

We were really there just to make sure we would make our 5:30 flight. We got there after 9 o'clock, quickly checked in (and got our delicious cookies!).

Our room was really pleasant, quiet (we were at the end of the hall to be fair), comfortable and we had the option of using their shuttle at 5:00 AM. Yes, AM.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank readhd59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ServiceandQuality, General Manager at Richmond Airport Hotel, responded to this review, 23 January 2013
Dear Valued Guest,
We are embarking on an estimated $4Million renovation throughout 2013 and we would love to have your ideas, suggestions, comments, etc. so that we can cater this to our guests’ needs! Would you do us a great favor? We would really like to know what issues you experienced (whether positive or not) and tell us about our employees that you dealt with concerning this matter along with their responses. This is the only way we can correct issues to strive to improve.
Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of providing accommodations that exceed our guests' expectations. Please send responses to dave@doubletreerichmond.com. Thank you!
Thank you for your business! Have a great week!
Dave C. Johnson- General Manager The Doubletree by Hilton Richmond Airport, Virginia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Airport Hotel

Property: Richmond Airport Hotel
Address: 5501 Eubank Road, Sandston, VA 23150 (Formerly DoubleTree by Hilton Hotel - Richmond Airport)
Region: United States > Virginia > Sandston
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 15 Hotels in Sandston
Price range (per night): ₹ 4,880 - ₹ 8,668
Hotel Class:3 star — Richmond Airport Hotel 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Doubletree Richmond Airport
Doubletree Sandston
Doubletree Hotel Sandston
Sandston Doubletree

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