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“Traveling with Our Dog”

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Residence Inn Roanoke Airport
Ranked #16 of 40 Hotels in Roanoke
Certificate of Excellence
Upstate NY
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Traveling with Our Dog”
4 of 5 bubbles Reviewed 26 January 2012

Two adults, one med sized dog recently stayed here. The room was fine, the staff was friendly. They cut the $100 pet fee in half after inspecting the room at checkout. Breakfast was hot and good in a nice, clean area.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twostick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Residence Inn Roanoke Airport, responded to this review, 27 January 2012
Dear Guest, Thank you so much for staying with us and taking time to write about your postive experiance with us. We are glad you brought along your family pet. We will be sure to share with our staff that you found them to be friendly and the rooms clean. We hope you will stay with us again on your next visit to the area and please tell folks about our property when they are looking to come to our area.
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190 reviews from our community

Traveller rating
    93
    64
    22
    2
    9
See reviews for
67
37
12
56
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Ithaca, New York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

Away from main road this hotel is quiet and clean.Everything is up to date as the hotel is only a few years old. All service people are very nice.Breakfast is substantial and they provide several options. Loved those waffles! Managers reception provides complimentary light evening menu in the evening.Nice fireplace seating in the lobby and a separate library room.My only complaint is that they did not have wine or beer as part of the managers reception which some other Residence Inns have but I have never seen such huge baked potatoes!Would highly recommend this hotel.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michaelaclooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Residence Inn Roanoke Airport, responded to this review, 27 January 2012
Dear Guest, thank you so much for staying with us. We are glad you found our property to be in like new condition, we are actually going on our 5 year but many guest tell us how new we look. We work hard to keep our property up so our guest have a good experiance. I will be sure to tell our staff you commented on how nice and friendly everyone is. Glad you enjoyed our complimentary full breakfast buffet and found our property to be quite and clean. I hope you will tell all of your friends and family about us and stay with us again on you next trip to our area. Thanks again for taking time to comment on your postive experiance.
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Colorado
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 6 January 2012

I have been staying at this property for the past four years and would not stay anyplace else. It is conveniently located for all the places I visit and dine.
The Managers and all staff including the front desk, housekeeping, food service and maintenance all make me feel welcome. After the first stay, they remembered my name and each subsequent stay; have also made me feel like family. After the first stay and seeing a chart of the configuration of rooms, it gave me a good idea of the exact room(s) which I like. I seemed to have been lucky enough to have always gotten the room(s) I requested. These rooms have been clean and comfortable.
The breakfast menu is lacking...... It is the same thing day after day.

Room Tip: Choose a room on the 4th floor which is the top floor. The floors are thin and if you are on floors...
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MileHighFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Residence Inn Roanoke Airport, responded to this review, 11 January 2012
Dear Guest,

Thank you for your recent stay with us and for doing so since we opened 4 years ago. We are glad our staff makes you feel welcome and like family, that is what Residence Inn is all about. Our property as you mention is near lots of shopping and dining options as well as all major highways, so getting around to visit and see the sites is easy. Its nice to have someone mention how nice our staff is, we will pass this along to our employees. We also are glad you found our property to be clean and comfortable and roomy. We will continue to work hard to make your stay pleasant and perhaps even add a few food items to our complimentary breakfast buffet.
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Lancaster, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 December 2011

This Residence Inn was very nice. The room was large, spacious and well laid out.
Enjoyed my stay and would recommend this hotel to anyone visiting the Roanoke area.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cass B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Residence Inn Roanoke Airport, responded to this review, 11 January 2012
Dear Guest,

Thank you so much for your recent stay with us. We are glad that you had a postive experiance and that you found our property to be clean, comfortable and roomy. The Residence Inn's guest rooms are about 50% larger than an average guest room. Additionally having a full kitchen makes a stay a little more like home when you have to be away. Thank you for saying you will recommend our hotel to your family and friends, we look forward to a visit by you all again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, Virginia
Level Contributor
320 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
4 of 5 bubbles Reviewed 19 November 2011

Newest Marriott property in the city of Roanoke, and conveniently located close to the interstate and many of Roanoke's attractions. The hotel is relatively new, and is well appointed and updated. The rooms are comfortable and relatively quiet, although at times, I could hear people walking up and down the hallway. Enjoyed having kitchen in the room and having the hot breakfast which is included each morning.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StevenVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John D, General Manager at Residence Inn Roanoke Airport, responded to this review, 28 November 2011
Dear Guest, Thank you for your recent stay with us and postive feedback. Many guest stay with us because of our great location to I-81, 220 and 460 and the many attractions Roanoke has to offer. We are glad you found our hotel to be comfortable and as you did, many enjoy our full suites that offer kitchens. Our complimentary breakfast buffet offers over 20 items giving a litte something for everyone to choose from. I hope you will stay with us again soon and please tell all of your friends and famly about us.
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Additional Information about Residence Inn Roanoke Airport

Property: Residence Inn Roanoke Airport
Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
Price range (per night): ₹ 9,114 - ₹ 13,058
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn

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