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₹8,472
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Comfort Inn
₹8,454
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₹8,457
Breakfast included
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Reviewed 11 January 2018

This was a very nice Comfort Inn, with all the amenities you expect of a Comfort Inn. The hotel was clean and comfortable. The location was convenient to shopping, restaurants and to the highway. Everything you need was within a very short distance away.

The scrambled eggs for breakfast were the absolute best I've ever had in a hotel - certainly the best I've had at a Comfort Inn. The woman working in the kitchen, Angie, was so very nice. She said she had a secret ingredient to make her eggs taste better and I told her how much I appreciated her extra effort. They were delicious!!

The fellow at the desk, James, was ever so nice and helpful as well. I have to say this was one of the nicer Comfort Inn experiences. I'd recommend this place!

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank JoyfulWriter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this reviewResponded 16 January 2018

Thanks so much for being our guest. I'm glad your visit was enjoyable and our location fit your travel plans. We are located at Valley View Mall, the areas largest shopping center with lots of shopping, restaurants, and movie theaters. I'll pass on your kind words to Angie and James, so they know their efforts have not gone unnoticed.
I hope you will visit us again soon.
Gary Purvis
VP of Operations

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Reviewed 7 January 2018 via mobile

Our stay at the Comfort Inn in Roanoke was exceptional as always. Samantha checked us in and made sure our room was what we ordered. My mother is elderly with several handicaps and our room amenities made her stay very comfortable. The breakfast was yummy as well!

Date of stay: December 2017
Trip type: Travelled with family
Thank Ellen C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this reviewResponded 16 January 2018

I'm so pleased your stay was enjoyable and Samantha was able to assist with your room. It is nice when our staff is mentioned by name. Thanks for being a returning guest and we look forward to seeing you again.
Gary Purvis
VP of Operations

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Reviewed 28 December 2017

We stayed at the Comfort Inn Airport (Roanoke) for two nights in December 2015 when visiting and enjoying another University of Mount Union (UMU) Purple Raider victory in the NCAA Division III Football National Championship Amos Alonzo Stagg Bowl. Since the stay was most pleasant and the accommodations most agreeable, we returned for the same in December 2017 … and “the same” meaning another UMU Purple Raider national championship win – their 13th (in 25 years)!
In 2015, we were on the 3rd floor, backside of the building … quiet, clean, and comfortable. A very pleasant front desk staff, particularly Brenda Payton, who always greeted us by name.
Upon return this year, Brenda was again at the front desk and remembered us from our stay in December 2015, remembered/knew why we were visiting again, and continued to greet us by name upon every meeting during our stay. She and the other staff were helpful with any other inquiry as well. With 2017 being the last year that the Stagg Bowl championship game will be played in nearby Salem, Brenda asked if we would be returning for other purposes or events in the future. We told her it was doubtful, but we cannot predict what the future may hold, and we would certainly make the Comfort Inn Airport our first choice … particularly, only if to meet up again with our friend Brenda!
With regard to our room this year… We were in the first guest room off the lobby on the 1st floor, right across from the room where the breakfast was served each morning … a decent and tasty daily spread, we might add! 1st Floor rooms, frequently, tend to show a little more wear-and-tear, and generally a bit more noisy. The first night, seemingly every hour on the hour, we could hear loud talking in the lobby. We wondered if it was the Security Guard coming back from his hourly rounds and jawing with the overnight desk clerk(???). And there was the muffled noise of breakfast being set up each morning, and then the other guests coming down to partake. The noise on the 1st floor was not that bad, but enough to take note not to have that particular 1st floor room in the future (at the Comfort Inn Airport or elsewhere).
We would say that the 2015 stay was 5-star, and the 2017 stay was 4-star. Brenda, of course, is 10 stars … every time!!!

Room tip: Y'all probably read what we said about the 1st Floor room.
Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank reccenav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
garyDLIvp, VP of Operations at Comfort Inn Roanoke Airport, responded to this reviewResponded 2 January 2018

Thanks so much for staying with us over the years for the Amos Alonzo Stagg Bowl. I read a recent article in our local newspaper about your university, and the statistics on the football team are just crazy! What a program you have there. Congratulations on the win!
Brenda is a jewel. She can remember so much about the guests from each visit. It's like she has been your friend or family member for life. We receive so many compliments on her and we love her so much!
I'm glad you enjoyed your stay each time you've visited. I can understand your comments about 1st floor rooms being a little noisier than other floors. I'm sorry for the voices you heard and the noise of breakfast being prepared. I'll speak to the overnight and early morning staff to bring this to their attention.
Should you ever visit the Roanoke Valley for a little get-away trip, we hope you'll allow us to serve your lodging needs. We would love to see you again and will miss the connections we've made over the years by the Division III game being moved from Salem.
Safe travels and GO PURPLE RAIDERS!
Gary Purvis
VP of Operations
Dominion Lodging, Inc.

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Reviewed 4 November 2017

I never stayed at a Choice Hotel before and we were traveling back from Nashville and this place was available. Good choice afterall. The price was reasonable and it was easy to find off the highway. Everything was good, great service and quick check-in, very clean, spacious esp the bathroom, satisfactory free breakfast in the morning and I would not hesitate to stay here again.

Room tip: Our room which faced the highway was surprisingly quiet.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank ShirleyE601
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this reviewResponded 5 November 2017

Dear Guest,

We are so happy you found your accommodations comfortable and our staff friendly. The stay you described is what we strive for each and every guest. Thank you for sharing your experience and for choosing to stay with us should you find yourself in our area again.

Yours in Hospitality,

Cheri Forrest

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Reviewed 4 November 2017 via mobile

We were traveling to Augusta Ga for a family wedding and planned a stop in Roanoke VA. I booked a room at the Comfort inn. I was very pleased with our experience. The hotel staff was very friendly. The area was very quiet. Thank there were several restaurants nearby and the hotel offered a free shuttle to several area businesses along with a 10-15 percent discount at some of the restaurants. The room was clean and comfortable. We will be traveling to Florida early next year and will definitely be staying there again. I highly recommend this hotel.

Date of stay: October 2017
Trip type: Travelled as a couple
Thank dmglfr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this reviewResponded 5 November 2017

Dear Valued Guest,

Thank you for taking the time to post a review about your recent stay at The Comfort Inn Roanoke. We appreciate you choosing to stay with us and are very excited that you are choosing to stay with us again. We value our guests and their experience and are super happy that you were pleased with your experience with us. I will share your review with the rest of the staff.
Please call 540 527 2020 ext 2 or email gm.va302@choicehotels.com. We would love to book your next reservation.

Yours in Hospitality,

Cheri Forrest

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