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Ways to Experience Makana Chocolate Boutique
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Reviews (182)
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All reviews gelato hand made macadamia butter toffee next door cakes quality chocolate delicious coffee sorbet dark hot chocolate mouth watering free samples viewing window staff making highly recommend this cafe red wine food on offer gift wrapping
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Reviewed 3 weeks ago via mobile

Do not go past this little gem. Try something different and watch these delicious chocolates being handmade with care. Price is very reasonable.
Next door you can get a nice coffee and delicious handmade cakes and desserts

Thank sawteygirl59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 3 weeks ago

Hello and thank you for visiting Makana and your positive review. For us it is always rewarding when customers appreciate what we do and the effort that goes into making all our products by hand. Thank you again and please come back, anytime.

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Reviewed 3 weeks ago

The shop has a great range of chocolates, many themed on nuts.

The coffee house next door is airy and has a great range of cakes. The rotating display cabinet showed off some very creative work. If we hadn't been going for dinner a short time later we would have had one of them!

Well worth a visit if you are passing through Kerikeri.

Thank TheLawMan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 3 weeks ago

Thank you for your positive review. We're very proud of our pastry section and they are certainly tempting. We hope to see you back again for a daytime treat.

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Reviewed 4 weeks ago

You can watch them pack the chocolates here and taste test any chocolate that you want to try. The staff are very friendly and helpful. More of a shop than a factory. It is expensive chocolate but very good quality chocolate.

Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 4 weeks ago

Thank you very much for your excellent review.

Unfortunately the word Factory tends to create the expectation of lots of machines, robots, conveyor belts etc. Because we make all our confections by hand the production area is more of a production kitchen than a factory, people rather than machines. We try to manage our visitor expectation with the virtual tours that are on our website.

We appreciate your comments about quality and customer service and look forward to welcoming you back again soon.

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Reviewed 4 weeks ago via mobile

I only popped into the cafe for cake as my b&b host recommended it and I was not disappointed! The lemon and blueberry slice was incredible as was the beautiful carrot cake!! Also I was surprised at the reasonable pricing. Great staff who were very friendly and helpful. Will be back when next in Kerikeri.

Thank Autumn_white
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 4 weeks ago

Thank you for the very nice review. We look forward to seeing you back again soon - many more delights to try.

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Reviewed 9 October 2018 via mobile

Nothing can be faulted here. Great food. Clean toilets. Happy staff. Good prices. Good parking.
Baileys hot chocolate with braised beef cheek followed with tiramisu.. tick

Thank NewZealandGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 5 weeks ago

Many, many thanks for your wonderful review. Our team try very hard to get everything right and its not always noticed. Thank you and we hope to see you back again soon.

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Reviewed 6 October 2018 via mobile

Well this is the right place for you. Delicious samples to try and you can watch them make chocolates as well. The best is the smell when you walk in the door... Devine! A little pricey however I’ll pay anything for chocolate that tastes this great.

Thank Marc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 7 October 2018

Hello Marc and thank you for your generous review. When customers mention the aroma we always wonder what day they were here and what products we were making because of the wide range of products and smells from vanilla, orange, roasting macadamias, mint and of course chocolate. We look forward to welcoming you back again sometime soon.

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Reviewed 29 August 2018 via mobile

Marana Chocolate Factory has always been our first stop when in Kerikeri
We absolutely love the delicious decadent sweet treats that are handmade and sold in the bouquet
The added benefit now is the fantastic Makana Chocolate Cafè situated right beside the Bouquet shop
Serving everything from savoury dishes to delicious decadent sweet desserts to scrumptious gelato and sorbet
Great selection of hot and cold drinks are available to quench your thirst after enjoying the spectacular food

Always Will be a favorite place to come

Thank SoniaF2994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 5 September 2018

Thank you for giving us an exceptional review. It is a big team effort and I will pass on your generous comments to all our staff. Thank you again and we hope Makana will continue to be one of your favourite places.

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Reviewed 21 August 2018 via mobile

Interesting to watch them make the chocolate. Huge range of chocolate treats available. Very nice chocolate

Thank kimberleyopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

I enjoyed my stop at the chocolate factory. The tasters were generous and delicious and I spent a fortune. Lol my grandkids enjoyed viewing the chocolate making through the window.

Thank Cookster_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

Didn’t sit well with me - watching people work for (I am sure) very little in an excruciatingly boring job and the astronomical amount being charged for the chocolates. I wouldn’t recommend.

Thank Justine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateNut1, Owner at Makana Chocolate Boutique, responded to this reviewResponded 22 August 2018

I'm sorry that you didn't enjoy your visit to our Boutique Chocolate Factory or enjoy watching our team making hand-made confections, unlike most of our visitors (see other comments).

I am very disappointed by your comments regarding the level of remuneration that our staff receive, particularly as you have based your comment on an assumption, with absolutely no supporting knowledge. I can assure you that both payment and working conditions are considerably above average for this type of work in New Zealand or the UK. Our hand-made confections are not astronomically priced as you allege but reasonable when compared to similar products. Of course there are much cheaper and inferior products available elsewhere if that is your preference.

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