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All reviewsclub roomstraits cafelobby barobservation deckgreat viewbuffet breakfastpool areabeach frontscarborough beachgreat roomocean viewacross the roadbars and restaurantsindian oceanbalconyperthdome
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Reviewed 14 July 2018

We had a nice bright room with a lovely ocean view. The room was a good size which allowed plenty of room for our two suitcases. It had a large comfortable bed as well as roomy bathroom and shower. There were plenty of venues both in house and in the area for dining.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Hans W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily T, Duty Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 29 July 2018

Dear Hans W,

Thank you for taking the time to write us a review and to score us Perfect. We're glad to hear you love our room and the view.
We hope to have the pleasure of welcoming you back very soon.

Kind Regards,

Emily Tran
Duty Manager
Rendezvous Hotel Perth Scarborough

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018

Fantastic location, booked a sea view room at level 22. Check-in was smooth and quick. Buffet breakfast was stock standard. Staff were friendly and helpful. Lot of happening at night near the Esplanade... a mini Gold Coast for Perth.

Stayed: July 2018
Thank Jennylex747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily T, Duty Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 17 July 2018

Dear Jennylex747,

Thank you for taking the time to write a review.

We are proud of our primary location in the heart of Scarborough, it sounds like you had a wonderful time. We hope to see you again soon.

Regards,

Emily Tran
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

Club room canaps were terrible like a 5yr olds birthday party food oily and old. Bathroom mirror is old and degrading in Clib room walls are flaking at ceiling. Limited TV channels on Foxtel. Bed was 2 single mattress pushed together and you can feel the join terribly uncomfortable. For a Club Room on 25th floor I expect better. Lounge Bar lacks atmosphere or any type of fun feeling. Tennis rackets had no grip and left black marks on hands tennis balls are old and had no bounce. Poor overall quality of hotel.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank carolinee306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily T, Duty Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 18 July 2018

Dear Carolinee306,

Thank you for your review

I am very sorry to hear there were some aspects of your stay that could have been better and we hope to have a chance to change your impression next time you visit. Your comments have been passed onto relevant departments and please accept my sincere apologies for your disappointment.

Thank you again for your feedback and we hope to welcome you back for a more positive experience very soon.

Regards,

Emily Tran
Duty Manager

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Reviewed 13 July 2018

This is a lovely hotel to stay in. Modern renovations gave it the facelift it needed. Be aware due to the age of the hotel if you drive a large car you may have to park in the street. 1.9m height restriction. This would of been nice to be advised of BEFORE booking as we would of brought a different car. The breakfast dining experience in the Straits Restaurant was outstanding! Amazing view and delicious food! Scarborough's foreshore is phenomenal a definate selling point for hotel guests. Extremely kid friendly! Thankyou Rendezvous for an overall pleasant, memorable stay! :)

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank MrsKess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily T, Duty Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 29 July 2018

Dear MrsKess,

Thank you for taking the time to write this review.

I’m so pleased you enjoyed our beautiful location and the food. We do provide information about car park height restrictions in our confirmation letter however I do appreciated you comments and will pass onto our Reservations team to ensure the information is available on other sites.

We look forward to welcoming you and your family back soon!

Kind Regards,

Emily Tran
Duty Manager
Rendezvous Hotel Perth Scarborough

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Reviewed 12 July 2018

zero help when phoned in to try and confirm an early check in for even just 1 room of the 6 rooms booked for a wedding. Even when we explained we had t leave thousands of dollars of clothing and wanted it safe in a room. The wedding dress had to come out of the bag, and could not just be left.

Filthy windows, filthy outdoor furniture. We booked rooms for the view to take wedding photos. Every single person complained about how hard the beds where all but our room people complained of the two single mattresses coming apart all night on their king size beds.
The room was clean to a degree when we checked in, the floor was very clean. The cleaning of our room, while we were in it, was shocking, they never even wiped the vanity down, they removed two wet towels and half shoved a wet one onto the rail. The bath mat was soaking wet, we had to use it in the shower as the floor was so slippery when wet. They tossed the soaking wet bath mat on the shower chair and left it. It was by far the worst hotel clean I have ever experienced. Our bathroom was good, except the super slippery floor, the other rooms bathrooms were average to bad with cracked tiles and dirty bath.

First breakfast, straight in, cold food, even colder coffee. Staff excellent.
Second breakfast had to queue for 20 minutes to be seated in a hall, staff wonderful, but so stressed. Four of us for breakfast, we could get 1 egg between us six hash browns and churro bites. Waited another 10 minutes able to get bread and a few pastries. I can not believe how terrible it was.

  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily T, Duty Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 18 July 2018

Dear Karen S,

Thank you for your review

I am very sorry to hear about there were some aspects of your stay did not meet your expectations and thank you for your time on the phone today. I will be sharing your feedback with the team and we hope to have a pleasure of welcoming you back very soon.

Kind Regards,

Emily Tran
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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