I will just start off by saying if anyone is going and is worried about negative reviews as long as you do not expect 5 star luxury there is absolutely nothing to be worried about.
The hotel is fine, the rooms are clean and perfectly adequate, we had a sea view and sitting on the balcony early evening with drinks watching the sea was excellent.
The staff were fabulous especially the lobby bar waiters, so friendly nothing too much trouble and they do not expect a tip. I do not believe tipping at the beginning for service I only believe in tipping when I receive good service. We did receive excellent service and therefore left tips were appropriate. I did not find the level of service to be less because of this.
This is the second time to Cuba and after the first and the friendly people we had to come back.
The first time we went to Blau Varadero, it was so good we booked again, but due to circumstances at home we had change our booking to the Sol Cayo Coco. We was a bit dreading it due to some reviews but there was no need to worry at all. The people with bad reviews must be very very picky.
If anyone reads this and wants a comparison about the 2 places Varadero and Cayo Coco it is just that Varadero there is more to do more shops and pubs and restaurants and Cayo Coco there is none of that at all it is for relaxing on beautiful beaches which by the way both places have. We enjoyed both as much as each other.
We did have an odd complaint and all I can say is they were dealt with asap with no hassle and to our satisfaction.
The only one negative was the beach towels there was none. We got the first one on day one and could not get it changed again in the whole 2 weeks, we tried a few times in week one but then gave up in week 2 completely and I have to say out of the whole hotel we did not like the pool staff they need more supervision at the towel hut. Fortunately we are beach people that is why we go to Cuba for the beach not to sit round the pool for 2 weeks we could do that in Spain, so we did not have to see much of the towel pool and animation team.
If this is your first time to Cuba and do not go with brand new 5 star in mind and just relax and chill you will love the hotel and other staff and have a great holiday.
Speed boat trip is a must and we did discover Cuba trip as well and both brilliant.
We will be returning to Cuba for the price compared to other Caribbean destinations and with the people being the nicest out of all the holiday places this is the holiday for me.
- Official Description (provided by the hotel):
- A good standard property with an excellent beachfront location. Sol Cayo Coco is the only hotel with access to two different but equally charming beaches, situated amidst gardens and palm grove facing the sea and the white fine sand beach. The hotel is ideal for families with children, couples, honeymooners and weddings. This paradise is the perfect spot to combine great fun with fantastic relaxation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Melia Hotels APAC so you can book your Sol Cayo Coco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sol Cayo Coco Hotel Cayo Coco
- Sol Hotel Cayo Coco
- Sol Cayo Coco Cuba