This was my 3rd time visiting Cuba and my 4th resort - it's definitely 4/4. It wasn't bad but in comparison to other places I've been it's not great.
Check-in was a breeze. We arrived early so we had to leave some stuff in the luggage room because the rooms weren't ready - no problem. When we came back, the rooms were ready and the bell-hops took us to the rooms right away. All the rooms had something wrong with them (whether it was an ant infestation, toilets that didn't work or broken locks on the doors). The front desk staff appeared to be helpful at first but we quickly realized that wasn't true. After multiple times asking them to help we discovered that the only people who will actually get issues fixed are the girls in the customer service desk across the lobby (they also book a la cartes for you). It look a lot of time to get anything fixed and the issues were real...I mean, you have to have a toilet that flushes and a door that will lock. After that was dealt with, there weren't any issues in the room. The maids were good at keeping things cleaned though I don't think the floor was swept once. New drinks were brought to the mini fridge everyday and if you happen to be there when the guy comes he'll bring you whatever type of drink you want (coke/7up).
The food was mediocre. Anyone who's been to Cuba before knows that it's not going to be fantastic but there was enough food to eat and not starve. The buffet always had an omlette bar in the morning and pasta bar at lunch and dinner. That was pretty much was I lived off of. By the end of the trip they had fresh bread everyday which was delicious too. Little tip: If you bring the uncooked bacon/sausages to the guy cooking the eggs, he'll crisp those up for you too! The 24hr snack bar was a bit of a disappointment. They constantly ran out of food by about 10pm and just closed down for the night. Every once in a while they'd have food going until 1am or so with french fries and potato chips which was great.
The entertainment was alright. There weren't too many people who were interested in being involved in it and I'm not convinced they had all the activities that were advertised. For example, they said they had volleyball every morning on the beach but we went to play one day and there was no one there. The shows weren't too great either but the staff worked all day preparing for it and were very dedicated.
The beach was great. They have lots of chairs to go around and the water is beautiful. There aren't any other resorts in the direct vicinity to you really just have the beach to yourself. There are catamarans, kayaks and peddle boats to rent as well. We went on the horse back ride along the beach too (10 CUC) and it was pretty good. You got to see more of the beach and get some interaction with local Cubans. It was about an hour long but if you don't care about taking a stroll down the beach further then it's not worth the money.
We also did the catamaran day trip. It was pretty good. It was nice to be out of the resort for a day and each fresh food - we had a choice of lobster or chicken (and you know it was fresh because local fisherman delivered it to the catamaran while we were out at sea!). The snorkeling wasn't too great but you got to see some coral and get out on the open water. The 'virgin beach' they take you to was a joke. It's basically an island with trees and 1-2 feet of sand. They anchor the boat and you have to swim/walk into the beach - which is a walk among loads of seaweed and whatever else is living there. Not impressed with that piece.
Lots of cats around and there was also one random bull (yes, a bull) wandering around at night. That was quite a surprise walking to the room. Overall it was alright though. I think if I went back I'd try somewhere else. Varadero is the best place I've been if you want to really explore more of Cuba in a city area - and you can do trips to Havana which is pretty close by. If you want a more quite trip, Cayo Coco or Guardalavaca (Holguin) are good. They're both more secluded with less locals around. If I did go back to Cayo Coco though, I'd go to a different resort.
- Official Description (provided by the hotel):
- Memories Caribe Beach Resort offers 328 rooms in different categories, including 280 rooms in deluxe category, 48 junior suites and 56 connecting rooms (deluxe category, 4 of them handicapped accessible). For your convenience, our facilities also have rooms for smokers and non-smokers. RESTAURANTS: International buffet "Las Arcadas" (air conditioned), Breakfast, lunch and dinner service; Italian restaurant "Arenas Blancas" (fan aired), Dinner service; Seafood restaurant "El Coral"Dinner service; International restaurant "El Coral" Dinner service. BARS: Lobby bar "Oceano Atlantico" (9:00 to 23:00 hrs)Selection of national and international drinks included Premium beverages offered at an additional cost; Snack bar "La Estrella" (24-hour service) Selection of national and international drinks included; Aqua bar "Los Delfines" (9:00 to 17:00 hrs) Selection of national and international drinks included; Beach bar "Uva Caleta" (9:00 to 17:00 hrs) Specialized in Cuban cocktails. ... more less
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- Also Known As:
- Memories Caribe Beach Resort 4* Hotel Cayo Coco