How surprised I was when I checked into this motel that turned out to be an older hotel like property. The picture of the motel online shows rooms with cars parked just outside and I expected to be given a room there. However, I was given a room that was back a hallway of this older building, up several stairs and back another very long hall. It was also an efficiency and I did not need that or even use anything in the kitchen as I was only staying one night. The person at the desk was new and didn't seem to know what she was doing. After lugging everything to the room down those long hallways, we found a pleasant and spacious room that had been rehabilitated sometime in the past and was nicely painted. The bathroom appeared to be clean except for the long hair that graced the toilet lid and the hairs that floated in the toilet water. There was a generous supply of soaps and shampoo. We enjoyed a Keurig machine in the kitchen.
Unfortunately when we pulled the covers of the one bed down, there was a black hair on the sheet. How gross! The lighting also presented problems. There was a reading light over each of the beds and one didn't even have a light bulb in it. The ceiling light in the kitchen was also not lighting as was the overhead light in the bedroom. The floor lamp by the sofa had a faulty switch that had to be jiggled to get it to work.
About 1:30am, noisy neighbors came through the hall with boisterous laughing and loud talking.
We did enjoy a very pleasant and tasty meal in the restaurant but our waiter didn't give us the "staying discount" of 10% and no tax was charged. I asked about the tax and he just shrugged. I also had to tell him he needed me to sign the credit paper.
The next morning when I checked out I mentioned about all the lights not working in the room and the employee wrote all the info down. Then I found out that the employee who had checked me in the night before charged my credit card what she said was "just putting a hold on until I checked out." That charge was returned to my credit card and the correct charge was made. In addition I mentioned about the fiasco of paying for the meal the night before and I was given the 10% discount I was entitled to with a lot of apologies.
With all the negatives and problems, I would suggest travelers just ride by this one and head on to a nicer property.
- Official Description (provided by the hotel):
- Under New Ownership! 3.5 Star with Canada Select! Providing the little extras are standard at The Restland Motel. Our renovated rooms & suites are equipped with all standard amenities plus special amenities that bring comfort & pleasure to frequent travelers with custom needs. The Galley Restaurant features a menu of Newfoundland home style meals. Serving all day breakfast, wild game, fresh seafood along with tantalizing seasonal treats & daily specials including "JIGGS DINNER THURSDAYS! Room service, pub service & take out menu available. Seasonal Hours: May to October - 8am to 9pm, October to May - 10am to 8pm The Wheelhouse Pub is filled with cozy atmosphere. Offering VLT's & hosting OPEN MIC Thursdays, LIVE MUSIC Fridays & KARAOKE Saturdays. Enjoy an evening by the fireplace with drink specials all week long. Join our captain with over 30 years experience for an "EASTERN EDGE BOAT TOUR" filled with beautiful scenery and watch for Ice Bergs, Whales, Birds and much more! ... more less
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