Stayed at the Holiday Inn Runcorn 10 days ago, What a perfect experience. Firstly I have to mention the staff, in particular a very approachable and attentive young man called Dean. He was supervising many areas of the hotel and seemed to keep his finger on the pulse all the time, what a star he is. In the busy restaurant he kept his cool and ensured everyone received the service expected.( the food was superb) All the staff I encountered had a cheery smile and were attentive. I felt very welcome and felt like a special guest. Very very well done. The room we had was wonderful just near the lift.
( we had requested this) The surroundings are pretty and well manicured. I cant find fault and will certainly be visiting again. Well done Holiday Inn, you have trained your staff well and well done to the staff you are naturals.More
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