Having taken the trouble to book our family Christmas lunch at the Hotel - arriving at 2pm - following late service of starters and soup course - when the family went to the Buffet for their dinner - there was no Turkey - the vegetable choice was extremely poor - and then the lights were switched off. The meal had been paid for in advance - something I will never do anywhere again as the Hotel have refused to return our payment - they have offered non-financial compensation - but I refuse to pay for poor service. Extremely poor response from a once fabulous hotel! Never again!
- Official Description (provided by the hotel):
- The Holiday Inn Runcorn enjoys an excellent location close to M56 Jct 12 and with close proximity to Chester, Liverpool and Manchester . This Runcorn hotel is an excellent base for visiting local attractions such as Chester Zoo, Cheshire Oakes, Liverpool FC and Manchester United FC. The Hotel combines an excellent range of facilities for both business and leisure travellers including Kids Stay & Eat Free*. Facilities include 153 bedrooms including standard, executive, family and accessible rooms, all are fully air-conditioned and have High Speed Internet Access. Conference and banqueting facilities for up to 500 people and a Spirit Health and Leisure Club which includes a swimming pool. The hotel boasts 11 meeting rooms that cater for all requirements from training courses, meetings to weddings and dinner dances. Complimentary and accessible car parking is available.The Spirit Health and Leisure club offers a gym and a large indoor heated swimming pool. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Runcorn Hotel Runcorn
- Runcorn Holiday Inn