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“New Year break”

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The Airport Inn Manchester
Ranked #5 of 5 Hotels in Wilmslow
Reviewed 17 January 2018

Stayed here for New Year break with David Urquhart. Visited lots of Britannia hotels over the years, this was one of the best. Room was clean and tidy, beds very comfortable. Hairdryer in room, lots of lovely white soft towels in bathroom. A complimentary box of shortbread and fudge in your room, along with tea and coffee. The staff were excellent, nothing was a bother to them. The manager went that extra mile to make sure you had everything you needed to make your stay enjoyable, even after midnight on New Years morning helping to set up our iPad. Would certainly use this hotel again.

Room Tip: We were on the ground floor at the back, very quiet.
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Stayed: December 2017, travelled as a couple
Thank Helen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsBH, Guest Relations Manager at The Airport Inn Manchester, responded to this reviewResponded 18 January 2018

What a great review! Thank you so much for writing it, as it will certainly be very helpful for those who are considering staying at our hotel in the future. I am glad that our staff were able to make your stay even more enjoyable. On behalf of our Manchester Airport Inn hotel look forward to welcoming you back again soon. To re-book, please call our sales centre on 0871 221 0247

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15 - 19 of 1,427 reviews

Reviewed 11 January 2018 via mobile

My daughter and I stayed here one night on a whim. It was mainly booked because it had a pool and a gym.
Check in was fine, all areas clean and tidy. The room was compact to say the least and very dated though it was more than comfortable though lacked a little in detail cleaning
The pool was fine there was an extra £5 charge for myself and £2 for my daughter.
Did not have breakfast or dine so can’t comment on the food. Would I stay again more than likely though just for a night

Stayed: January 2018, travelled with family
Thank blackpoolmanLytham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsBH, Guest Relations Manager at The Airport Inn Manchester, responded to this reviewResponded 18 January 2018

Thank you for taking the time to write a good review. I am happy that you and your daughter enjoyed your stay here. I look forward to welcoming you back in the future. To re-book, please call our sales centre on 0871 221 0247

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Reviewed 10 January 2018

Stayed here for a three night break with David Urquhart tours.The hotel was clean and tidy.The room was nice enough and cleaned daily.The food was pretty good but the staff really made the stay,every member of staff greeted you with a smile were friendly and helpful and went the extra mile to make your stay that bit more welcoming.

  • Stayed: December 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank jimc321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsBH, Guest Relations Manager at The Airport Inn Manchester, responded to this reviewResponded 18 January 2018

Thank you for taking the time to write a great review. I will ensure to make the team at the hotel aware of your great feedback. I look forward to welcoming you back to our Manchester Airport Inn Hotel in the future. For the best available deals please call our sales centre on 0871 221 0247.

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Reviewed 9 January 2018 via mobile

Booked this so we could park our car for 2 weeks and booked a room the night before we flew to tenerife , reception staff very helpful and friendly hotel spotless , nice rooms very clean lovely white towels in the bathroom, hairdryer in our room , complimentary shower gel and shampoo in the bathroom , tea and coffee in the room , hotel bar nice we had a meal which was very good , booked a taxi for the morning we flew to the airport cost us £10 which I thought was reasonable for Manchester.

Stayed: December 2017, travelled as a couple
1  Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsBH, Guest Relations Manager at The Airport Inn Manchester, responded to this reviewResponded 18 January 2018

Thank you for leaving such a positive and detailed review, which I'm sure other guests will find very useful. I am glad to hear you enjoyed your stay at our Manchester Airport Inn hotel, and hopefully you will return again in the future. If you do decide to re-book, please call our call centre on 0871 221 0247 for our best available prices on your next stay.

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Reviewed 8 January 2018

I booked an executive double and was allocated room 230. This room smells so bad. How they would even consider renting this room is beyond belief. As they had a wedding on the only other room avilable was more of a family room as it had a leather sofa bed in it which was broken and couldn't really be sat on in any comfort. At tleast the room didn't smell terrible. The huge problem was the heating did not work and they provided a very small heater which could not cope with the freezing temperatures outside.
I complained about this at check out and was given a pre printed piece of paper with details of how to complain so I'm guessing complaints are a common thing.
The bar area looked ok but the hallways and rooms are terrible with old stained carpets and the hotel is in serious need of renovation.

Room Tip: Avoid the hotel but if you must stay avoid 230 which smells horrible
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  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Olly13538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelationsBH, Guest Relations Manager at The Airport Inn Manchester, responded to this reviewResponded 10 January 2018

Thank you for taking the time to write a review. If I could please ask you to forward your feedback onto our Guest Relations Team (guestrelations749@britanniahotels.com) in order for them to fully investigate and appropriately action the above issues you have raised. Our team will then contact you directly with a response. This is our official complaints email address for any guest concerns. I am disappointed to learn that your recent stay was not to your expected standard. I hope your experience does not deter you from booking with us again.

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Additional Information about The Airport Inn Manchester

Address: Altrincham Road, Wilmslow SK9 4LR, England (Formerly Holiday Inn Manchester Airport)
Region: United Kingdom > England > Cheshire > Wilmslow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 5 Hotels in Wilmslow
Price Range: ₹ 4,254 - ₹ 8,146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Airport Inn Manchester 3.5*
Number of rooms: 138
Official Description (provided by the hotel):
The Airport Inn Manchester is ideally located less than 10 minutes from Manchester Airport, and is one of the prime hotels near Manchester Airport, just south of Manchester city centre. The hotel offers exclusive Stay & Fly Packages which include on-site Manchester Airport Parking and for a small charge, a 24 hour taxi service, transporting you to and from the airport. ... more   less 
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Also Known As:
Holiday Inn Manchester Airport Hotel Wilmslow
Manchester Airport Holiday Inn
Holiday Inn Wilmslow
Wilmslow Holiday Inn

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