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“Excellent service ”

Blue Zenzer Cafe Bar Restaurant
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Ranked #35 of 389 Restaurants in Harrow
Price range: US$ 26 - US$ 32
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Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: About Us Set amidst the beautiful grounds of Playgolf Northwick Park, Blue Zenzer is an Italian restaurant with an Indian twist. The restaurant has a relaxed atmosphere with a mix of both authentic & modern cuisine prepared by using only the finest and freshest ingredients. The brainchild of the team behind Blue Ginger, a successful Indo-Oriental restaurant in Kenton Road, Harrow, Blue Zenzer offers a deliciously different dining experience & since it opened in May 2008, has attracted visitors from across the borough and beyond. Blue Zenzer is sophisticated and at the same time affordable and family friendly. Blue Zenzer has some stunning panoramic views across Harrow. The restaurant has contemporary glass & wood decor and holds up to 150 people - ideal for special occasions, weddings and corporate Christmas parties. It is the perfect place to take your partner or family on that special occasion or somewhere to bring clients for an important business meeting. Blue Zenzer has a modern well-stocked bar, appealing to all palate.
Reviewed 6 April 2018 via mobile

I had a great time at blue zenzer with my friends. The service we received from Rohan was great. He was very friendly and the food was delicious.

2  Thank Shasha2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (331)
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48 - 52 of 331 reviews

Reviewed 1 April 2018 via mobile

Food was great and service was excellent! Staff helped us with allergies. Would definitely recommend to family and friends.

2  Thank Sahil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

We visited this restaurant last night.
The food was nice however for what we ordered we felt it was quite pricey.
The other main issue we found was the service. We were shown to a table however we were not given any menus. We had to request menus which I thought was very odd considering we have come to dine you’d assume you’d get a menu.
The cocktails took almost 20mins to arrive. Attention to detail was lacking.
There was 4 of us on a table and we asked for water for the table. We were given only 3 glasses :/
It was very hard to track someone down to request anything.
Our first course was cleared including our napkins and the napkins were not replenished for the second course. We had request this.
Yes they were busy however I feel these are really basic qualities a restaurant needs.

Overall we felt we overpaid for the experience and service that was given.
Room for improvement for sure. But can’t fault the food. However I’m not sure I’d return in a hurry.

Thank Eshsand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

It was Sunday early evening and we were a group of 4 families trying to work out a nice local restaurant that the kids wouldn’t just have to sit put in.
We tried M18 bowling but getting availability there is like getting cup final tickets.
So we decided on the golf and blue zenzer. Blue zenzer isn’t new, in fact it’s atleast 13 years old. However it hasn’t lost its charm.
Food was excellent, the old favourites were still there. The starters chicken wings and the chilli paneer pizza, with new additions of humous with hot bread. Kids not only played golf on the covered driving range but there is now a pool table too.
Amazing choice for families and large groups and exceptional value. The real Italian ice creams are divine. So save room for dessert.

1  Thank BelinderK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

24 March 2018. In excess of thirty five members of my family attended this venue to celebrate a members half century on the planet.

We were greeted with poor cramped seating to start with. The drinks took ages to come and the waiter had to be called rather than attending upon us.

The starters were nothing fancy and in fact were quite bland and boring considering that we had a variety of five to taste.

The chicken wings are poor cheap cuts of poultry and better cuts should be supplied.

The main dishes we had were again very poor and we had five to choose from on our table and not impressive at all.

We were not offered chilli or garlic oil which again is surprising.

Bland tasteless and boring are the words that spring to mind and I would not return to eat here as it was not worth the journey.

As for service, this establishment could learn a thing or two about customer service, experience, ambiance and expectations as they are definitely lacking.

Having to wait in excess of 40 minutes for a glass of water despite asking three times is simply unacceptable.

The establishment needs to go back to the start and start afresh.

I will not be recommending the venue to anyone I know.

Very poor all round.

4  Thank Vijay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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