We booked tickets online where no mention was made of the amount of rides which wouldn’t be available and arrived shortly after 10am. Even at this time the queues were in excess of an hour. We walked around guided by a useless map. My five year old wanted a go on the safari roundabout which being a ‘boring’ ride I assumed the line would be quick - how wrong I was! Nearly 50 mins in the queue to ride on a delapidated roundabout. Even a 5 year old was disappointed. The whole park is in need of refurbishment. The flower beds are scruffy, bins falling apart and everything in need of a lick of paint. I queued for almost 2 hours with my two 9 year olds. When we got to the front, the staff let about 6 trains go through which were compltetely filled with ‘Fast Track’ people. When a complaint was made, the Supervisor basically shrugged her shoulders with no apology or empathy to having kids waiting in a scruffy cold queue 2 hours for a ride of 2 minutes. Fast Track tickets had sold out despite ride attendants repeatedly directing people back to the booths to purchase them. All in all, we had a 150 mike round trip costing £176 to ride on 3 mediocre rides and be ripped off for the price of lollies, drinks etc. What a complete waste of money and time - will definitely NOT be returning EVER.
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