We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,772)
Filter reviews
1,773 results
Traveller rating
593
661
325
110
84
Traveller type
Time of year
LanguageAll languages
More languages
593
661
325
110
84
Show reviews that mention
All reviews entertainment team palma nova golf fantasia salad pool area every night toasties great holiday crazy golf evening entertainment water polo bar staff french guests self service minute walk to the beach hot dogs next year
Filter
Updating list...
220 - 225 of 1,773 reviews
Reviewed 6 April 2018 via mobile

Wasnt sure what to expect from this hotel as we usually go Thomson Family Life hotels which have childrens entertainment all the time.
Firstly reception and all of the staff at the hotel were friendly and helpful (even when getting spoken to rudely by complaining brits).
The whole of the hotel was spotless.
The rooms were amazing we had a corner room with 2 double beds and masses of space. My parents had an average sized room which was just enough for them. Towels changed daily. Very impressed with the rooms.
The bar area was clean and well stocked and yes there were ques sometimes but its all inclusive, we expected this. It didn't spoil our time it was never more than 2-3mins wait.
Resturant was clean and there was plenty of food. The deserts were amazing!! Could of been a better childrens menu if I'm honest but again my children found something to eat every night.
There are two pools. We mainly stayed around the childrens pool which the children loved and could be watch from a sunbed as it wasn't too deep.
There is a little park area my children loved too.
The entertainment...well this for us is what made the hotel!! All children who got involved in mini club or games were up on stage at night to receive certificates (and so were adults who participated too). There was a mini disco which was so much fun for my two (5 and 2years old). The entertainment afterwards was varied..from a (very funny) magician one night to bingo and dancing to animation team variety shows. We enjoyed everything.
The animation team are a real credit to this hotel and my little boy fell completely in love with one of the ladies, Alessia. All were brilliant and tried so hard to make sure our holiday was fun. We will miss this hotel but we will be back

Stayed: April 2018, travelled with family
2  Thank simone_poole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesGlobales, Director de Relaciones con Clientes at Globales Palmanova, responded to this reviewResponded 8 April 2018

Dear Simone_poole,

Thank you so much for such a positive feedback.
We are delighted to know that all your family enjoyed our hotel and services. It motivates us to read that you had such a great time.
Looking forward seeing you again soon at Globales Palmanova.

Best regards,
Globales Hotels Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Stayed here for 5 nights. Food was decent at all meal times. Good selection of drinks. Worth going all inclusive. The rooms are nice and clean and the room was tidied everyday. The only two negative things I can say is that the cleaners have no sense of doing their job quietly. At 0830 they would be starting their shift however chatting extremely loudly to one an other,..without any consideration for people who may be sleeping and the snacks aren’t really snacks, they are just cold sandwiches which have be n made up and are kept behind the bar. All the staff were friendly,..I would stay with the globales chain again maybe next time a bit closer to magaluf. The walk to magaluf is about 25mins which is ok when it’s warm but the weather wasn’t of its best which is to be expected. Taxi to magaluf was only €5. Overall really nice 5 days away

Stayed: April 2018, travelled with friends
3  Thank Rachael1Mansfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesGlobales, Director de Relaciones con Clientes at Globales Palmanova, responded to this reviewResponded 8 April 2018

Dear Rachel1Mansfield,

Thank you for the time you spent to share your feedback on your recent stay at our hotel.
Although we are happy to read that you enjoyed your All Inclusive type of meal plan, we would like to apologize for the noise you experienced during your stay. We have discussed your comments with the concerned departmental managers so they can make the appropiate adjustments in the area you mentioned.
At Globales we take the satisfaction of our customers very seriously and we will do everything to improve the service provided.
We look forward to welcoming you again soon at Globales Palmanova.

Best regards,
Globales Hotels Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We stayed here just for 3 nights 29th March. Were really lucky with weather, dry but windy. Never expected to go in pool at this time of year so makes me laugh when people moan about it being too cold?? Hotel rooms were spotless, good shower, nice balcony overlooking sea. Food was really good, plenty of choice. Only one bar open as others have said but never queued more than 5 mins. Restaurant was busy but we always got seated but I would think in high season it's packed. Lovely 5 min walk down to beach and we walked miles along promenades to Magaluf. On the Friday and the Sunday we saw nice markets along the fronts. All in all we had a lovely break could not fault it.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
10  Thank Tarrans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesGlobales, Director de Relaciones con Clientes at Globales Palmanova, responded to this reviewResponded 8 April 2018

Dear Tarrans,

Thank you so much for such a positive comment.
We are delighted to read that you enjoyed our hotel and services, There is a great teamwork to meet our client expectations.
Looking forward seeing you at Globales Palmanova next year!

Best regards,
Globales Hotels Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

just got back from this hotel stayed a week first impressions of the hotel is very good staff friendly its very clean, hotel room was lovely shower a delight only one bar though but the staff are very organised and fast the restaurant needs to be double the size you had to queue to get in and how the seating is set out is just silly you cant get in and out theres that many . the food is nice could be a little warmer the puds are delightful then on a night entertainment just awful and no seperate adult only room in fact no where else to go sit on a night just stupid this needs to change there is lots of unused space that could be used for this and needs a card room too i would say its more a three star than four but with a few changes could be a very good 4 star might return when changes made and really old safes and very expensive too

Room Tip: all the rooms have been up dated
  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank anita k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesGlobales, Director de Relaciones con Clientes at Globales Palmanova, responded to this reviewResponded 8 April 2018

Dear Anita K,

We would like to thank you for your time and the constructive feedback which allow us to improve every day. The guests' comments make us change to positive.
Thank you once again for sharing your experience and we would be very glad to welcome you back again and make your experience an outstanding one.

Best regards,
Globales Hotels Customer Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Room Tip: None at all
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HotelesGlobales, Director de Relaciones con Clientes at Globales Palmanova, responded to this reviewResponded 8 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
View more reviews