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Review of Cubells

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Overview
Villa -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Cala d'Or, Majorca, Balearic Islands

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Aranandja...
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Disappointed”
Reviewed 18 September 2015 for a stay in September 2015
2
people found this review helpful

Following the previous review I contacted the owners as I had already booked and paid. We were concerned as we too had young children and wanted to ensure the issues raised had been rectified. My mind was soon put at rest when I received an email response to mine confirming that everything was now ok. Disappointingly when we got there and had settled in we too realised that the fridge was warm and therefore impossible to keep anything in there for long before going off especially baby milk! The shower downstairs flooded the whole bathroom and when there were 6 of us to shower on an evening only being able to use the upstairs shower was a military task in itself! The hot water system broke while we were there leaving us with no hot water, although on this occasion it was fixed within 24 hours. We also felt that the photos of the outdoor area were somewhat misleading. It shows the front of the house with a nice table and chairs to enjoy the morning sunshine, these were nowhere to be found, the upstairs bedroom with balcony also had no table and chairs and the table and chairs supplied at the back of the property were old and worn.
The property especially outside around the pool area was in need of some TLC, paint flaking off all the walls, sunbeds has seen better days and the one parasol provided we didn't dare move as it was about to snap!
Cala D'or and the location of the property were great just such a shame the property let itself down.

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Apr 2016
Previous and After guests were happy with their stay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Symes1120...
Bushey, United Kingdom
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Not Happy”
Reviewed 7 July 2015 for a stay in June 2015
3
people found this review helpful

Sadlly we would not return to Cubells. It's is very old and needs some attention, the down stairs bathroom flooded badly and was very dangerous we couldn't let grandchildren in there. The ceiling fans upstairs weren't working as was the air conditioning. You felt the cutlery was dirty and needed washing but it was just old and battered. The fridge didn't work properly and in the heat the food and milk was going off quickly, not good when we had two under threes with baby food. The downstairs toilet kept blocking and my husband had to keep unblocking which was horrible and not what you want to do on your well earned holiday. Sadly I would not recommend Cubells x

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Jan 2016
Hello
I am sorry to say that I do not agree with your report
Fride works perfectly but when filled to the top it costs more to cool
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Adults2
Children0
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