Unfortunately we did not realise that the Hotels evening entertainment is set on an outdoor stage and can go on until midnight (however it was usually until about 11-11.30pm every night) and we are not night owls!! We moved from a sea view room (but they're really side sea view rooms) to a pool view room (which has the sun all afternoon & into the evening) as the noise from the next door Hotel was horrendous only to find that it was noisy on poolside as well (but not quite so bad). The ill fitting single glazed balcony doors do not help muffle the noise at all & it's a shame they weren't attended to when the refurb took place!
We thought that charging to reserve sunbeds for your stay was a bit much!! Beach towels were provided but you are charged 2 euros if you want to change them for fresh ones.
On the positive side the Hotel is in a super position, close to everything in the town & the beach. The staff are lovely, friendly & helpful. We stayed half board & at both breakfast & evening meals there was plenty of choice & food was at a good temperature. The room was pretty average & not really 4* standard as we felt the refurb was done cheaply (only one sliding door on the wardrobe!) However, there was tea/coffee making facilities which were refreshed daily & everywhere was spotlessly clean.
We wouldn't go back to this Hotel but we believe that many do, so we think we were probably expecting too much from a Thomas Cook 4* rating as this is the first time we've holidayed with them.
- Official Description (provided by the hotel):
- SENTIDO Tucan is situated in Cala D'or, in a beautiful and pintoresque Ibiza stile village, with all its white houses in the South of Mallorca and 60 km away from the airport. Ideal to enjoy the relaxing atmosphere, the sun as much as possible or delightful walks. "Adults Only" Hotel. No reservations accepted for clients under 16 years old. Situated by Cala Gran beach with its crystal blue waters, this homely hotel offers the clients an ideal place to relax and enjoy unforgettable holidays. Enjoy a relaxing day in our Spa with jacuzzi, sauna and steam bath. SENTIDO Tucan has been refurbished during winter 2014/15. ... more less
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- Also Known As:
- Gran Hotel Cala d Or
- Gran Hotel d Or Tucan
- Sentido Tucan Cala D'Or, Majorca