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“Make sure you know where to park”

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Inturotel Sa Marina
Ranked #1 of 46 Hotels in Cala d'Or
Certificate of Excellence
Chester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Make sure you know where to park”
Reviewed 3 November 2011

While we had overall a very pleasant stay here, there was one incident I feel worth writing about. If you hire a car while staying here please make sure that you know where to park it. We checked and then followed the instructions of reception on where to park out hire car and two days later it had been towed.

On going to reception, we were met with a little rudeness and an insulting attitude, and basically we had got the directions wrong. I quote ‘over the road and behind the building’ actually meant ‘drive down the road and after 200m turn right into the car park, it is behind the stage’. The first lot of directions came from reception, while the second from the GM after the event.

On talking to the GM about what had happened, although she was apologetic and explained that there was an event on that day and reception were probably confused about where cars should be parked, we received no offer of compensation even though we asked, leaving us with a bill of 120euros and a trip to the police station to get the car back.

The lady on reception treated us like idiots, her manner was insulting, they seem to think that if they say everything with a smile then it is OK, it’s not.

As I said, overall, good stay but some employees leave a little to be desired.

Room Tip: Go for a room with a view of the pool
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  • Stayed October 2011, travelled with family
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Helpful?
3 Thank Jo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (468)
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Lincolnshire
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 October 2011

We booked a late deal for October half-term and were very pleased with the results.The rooms were well kept and spacious although the walls are thin so some noise from next door can be heard.The food selection was good,especially the daily roast and was well prepared and plentiful.Staff were excellent in all areas and are a credit to the hotel.Night time entertainment was a bit poor but this could have been due to being the last week of the season.Overall,a very pleasant holiday was enjoyed by all.

  • Stayed October 2011, travelled with family
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Helpful?
4 Thank TheGriswalds04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level 6 Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 24 October 2011

I booked this hotel over the internet and it was our first trip to Majorca. It is very well located and short walking distances to different beaches and eating areas. The hotel staff were very friendly and the room and the rest of the hotel complex very very clean. It tailors mostly to germans so kid and adult entertainment is not that great. If you want peace and quiet at night ask for a room around the 1st pool area rather than the second one that has the outdoor bar and the mini disco. Even though it seems that most appartments have their balcony and living room towards the pool, which is good, and the sleeping room towards the back. Breakfast buffet was well varied even for those of us who do not eat the full english one and great choices of different breads and fresh fruits.

Room Tip: Ask for a room in the main building, which around the first pool, which do not host the outdoor stag...
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  • Stayed October 2011, travelled with family
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Helpful?
2 Thank Fantasavestheday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gosport
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2011

We have stayed here twice and booked again for Sept 2012 apartments are very clean with nice balconys nicely positioned in the center of calador within easy walking distance of shops restaurants and marina the only criticism i thought the room safe was expensive at 43 euros for 2 weeks

  • Stayed May 2011, travelled as a couple
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Helpful?
3 Thank terence c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grantham, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2011

This is a clean and friendly hotel. We had a package holiday from Thomas Cook and they've put us in a dive before so we were a bit wary. But this place is simply wonderful. Everything's clean and maintained. The food is good, the staff friendly, and there's an unspoken air about the place that they want you to have the best time possible. Finally there is a rule that you can't 'book' your sunbeds with a towel then swan off to have have breakfast. It was refreshing to see the pool attendant taking off and politely folding up all unattended towels before 9 o'clock. Finally a hotel that means what it says! Well done!

Room Tip: Try to get a pool side room, the view is much better. We didn't succeed, but we would have paid...
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  • Stayed August 2011, travelled with family
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Helpful?
2 Thank Hobbsy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inturotel Sa Marina

Property: Inturotel Sa Marina
Address: Avda Calonge s/n, 07669 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Cala d'Or
#1 Romantic Hotel in Cala d'Or
#1 Luxury Hotel in Cala d'Or
#1 Family Hotel in Cala d'Or
Price range (per night): ₹ 4,738 - ₹ 23,013
Hotel Class:4 star — Inturotel Sa Marina 4*
Number of rooms: 135
Official Description (provided by the hotel):
The 4 star resort, opened in June 2001, and because of its excellent location, facilities and careful service, make it ideal for couples and families who are looking for a special place for their holidays. At 500m from the beaches of Cala D'Or and Cala Gran and at 300m from the "Cala Llonga" marina. ... more   less 
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Also Known As:
Inturotel Sa Marina And Es Sivinar
Inturotel Sa Marina & Es Sivinar Hotel Cala d`Or
Sa Marina Cala Dor
Sa Marina Aparthotel
Inturotel Sa Marina Cala D'Or, Majorca

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