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“Nice hotel for the whole family”
Review of Eix Platja Daurada

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Eix Platja Daurada
Ranked #26 of 39 Hotels in Ca'n Picafort
Reviewed 14 July 2017 via mobile

Great location near the beach. Clean pool areas and friendly/no intrusive animation-staff. Balanced menu selection in the dining room - for kids and adults. There is only a limited selection of deck chairs available at the pool.

Stayed: July 2017, travelled with family
Thank HckmyrM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eix-Hotels, Guest Relations at Eix Platja Daurada, responded to this reviewResponded 14 July 2017

Dear HckmyrM,

thank you very much for your visit and your nice review on Tripadvisor, we really appreciate it. It is very important for the whole team to receive your comments and opinions since it is the best way to check custormers' satisfaction and improve our services.

It would be a pleasure to welcome you again in the future. Best wishes

Sincerely,
Eix Platja Daurada Team



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Reviews (182)
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2 - 6 of 182 reviews

Reviewed 29 June 2017

Not sure if we would stay again because of the lack of facilities which is a shame because everything else was ok....

The Hotel is more for German tourists as there are over 50 German TV channels but only 2 English channel which were news channels so not very exciting, and although all the staff do speak English, they mainly speak German and say good morning, thank you in German because most of the guests are German and they just assume everyone is German. The on site shop only sells German newspapers too.

We had 2 standard rooms and 1 family room. We did have problems with the fridge in 2 rooms as it was not cold and also the air-con but they were sorted out in 24 hours.

Our family room was disappointing as there was no kettle or microwave to heat baby milk so make sure you take a kettle because they will charge you 15 Euro to hire one or you could buy one locally for 30 Euros. There is also no bath and the basin is very shallow so not great for washing baby bottles etc.

The family room was on the ground floor near the pool but had no nice views. It had a patio area but was a bit tired and could do with a coat of paint and tidy up as all the plants were dead. The patio area was a good size with table and chairs and 2 sun beds but a small area for the kids would be great with a little playhouse and soft flooring would be good too.

The hotel itself was nice and clean and the rooms were ok. The location is excellent and the pool was very good and big too but you have to get there early to get a bed as the Germans are queuing up at 9am. They have plenty of space so could probably add 30-40 more sun-beds!

Not sure if we would stay again because of the lack of facilities for English tourists which is a shame because everything else was ok.

Room Tip: Take a kettle!
See more room tips
  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eix-Hotels, Guest Relations at Eix Platja Daurada, responded to this reviewResponded 1 July 2017

Dear Philip B.,
Thank you very much for taking a bit of your time to write this review on your stay with us, we really appreciate it.

I would like to apologize personally if you felt a bit left out in terms of the services and facilities offered to the guests (as you mentioned TV channels and press). Although it is true that the vast majority of our guests are German and, therefore, we have to adapt to their needs, it is our aim to make people from all nationalities feel like home. Be sure your comment will be taken into consideration.

Regarding kettle and microwave, none is given in family or double rooms but both are provided in the apartments, as well as an equipped kitchen.

Thanks again for your review and your suggestions. We all hope that after all you enjoyed your stay with us. It would be a pleasure to welcome you again in the future.

Best wishes from the entire team
Eix Platja Daurada

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Reviewed 29 May 2017

Stayed here last week with friends. On arrival the reception couldn't have been more helpful. We had 3 rooms and the reception managed to juggle a bit of her magic and managed all rooms on the same floor. Rooms were adequate although could do with some colour or pictures to brighten them up a bit. Bed was comfortable asked for extra pillows and they were there straight away. Cleaning of the room was good.
Restaurant - the food was plentiful and self service lots of choice, hot and delicious. Every night was a different menu from around the world. The only thing that I think was bad was the charge you 2.20 euros for water and that's a small bottle, I really think they should give a jug free of charge like most restaurants in Mallorca they we ate in previously.
Bar- where do I start. On the first evening I asked if I could possibly get a cup for my room. You would have thought I had asked for the earth. The bar man was rude and gave me a plastic beaker. Give you another chance I thought the following evening. Sitting outside at one of the tables with friends, he went to walk to our table, saw it was us and turned and walked away. We left and went along the promenade and found friendly bar staff. Second night went to the bar. Waited and waited ..... the bar staff were behind the bar chatting, they could see us waiting no service. Promenade again. Getting fitter by the night with all the walking.
The inside pool is very tired. The flooring is dangerous as it is all plastic matting. Mostly used by the kids. The room off of the indoor pool looks like there should be a jacuzzi but more like a builders store. Could be amazing with a bit of TLC.
The outdoor pool is spacious with plenty of sun beds, never a problem finding one. The wooden walk ways around the pool in places is worn and cracked.
On site shop very lovely lady that runs it good for snacks and drinks.
The pool cafe. We ordered tuna salads, I can tell you I have never had such an amazing salad it was delicious. They door various snack and are brilliant.
Short walk across to the beach. Sun sea and sand amazing. Sun beds are 4 euros. Coffee bar on the beach too.
Don't pack a towel as you get towels from reception 10 euros if you loose it which I think is good.
Although a little tired in places this wasn't a bad hotel just needs a bit of TLC.

  • Stayed: May 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank minicooper032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eix-Hotels, Public Relations at Eix Platja Daurada, responded to this reviewResponded 30 May 2017

Dear minicooper032,
Thank you very much for taking the time to write this nice and detailed review. We would also like to thank you for pointing out the highlights of your stay with us. We are glad to know that you were happy and satisfied in many aspects. There is no need to say that we also take note of your recommendations and constructive feedback in order to improve both service and facilities.

Best wishes from Mallorca, we all hope to welcome you again in the future.
Sincerely,
Eix Platja Daurada Team

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Reviewed 4 April 2017 via mobile

Although can Picafort left a little to the imagination, and the average age of the guests were (well) above what we are, we really enjoyed the hotel, clean, breakfast was good, bar was good, pool was good.
Previous reviews I saw on here made me a bit sceptical but they were wrong, couldn't really fault the place. The staff were excellent.
Picafort was very quiet this time of year but The hotel made up for it!
There were hundreds of German cyclist around at the time which was fine. We were told to hire bicycles from easy tours which was part of the hotel. The German staff in easy tours were very rude and poo-pooed us (so it felt) because we weren't German (or maybe because we were English) but I don't blame the hotel for them being so obnoxious. We went up the road to a Spanish place to hire bikes and they were very polite and got a bike no problem.
Hotel was great! Would come again but when the town is busier!

Stayed: April 2017, travelled as a couple
1  Thank tomwatty123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eix-Hotels, Relaciones Públicas at Eix Platja Daurada, responded to this reviewResponded 24 April 2017

Dear tomwatty123,

Thank you very much for your review. We really appreciate that you spent a bit of your time commenting on the hotel and the surroundings.

We are glad to read that you enjoyed the hotel and its facilities, as well as our service. We all hope to welcome you again, as you said, once the town is busier (April-May onwards)

Kind regards

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Reviewed 28 September 2016

Hotel needs heaps of renovation. Gym was terrible, there was tiny trade mill for kids :) is that a gym or play ground, smells very bad no air condition. Beach was beautiful but you need pay umbrella and bed total costs you Euro 13.00 each day. Food was delicious great variety for dinner but I can't say same thing for breakfasts. Internet connection was disaster.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Ramon-SYD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eix-Hotels, Gerente at Eix Platja Daurada, responded to this reviewResponded 18 October 2016
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Danke für Ihr Feedback

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Additional Information about Eix Platja Daurada

Address: Avenida Colon S/N, 07458 Ca'n Picafort, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Ca'n Picafort
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Ca'n Picafort
#12 Family Hotel in Ca'n Picafort
#14 Luxury Hotel in Ca'n Picafort
#14 On the Beach Hotel in Ca'n Picafort
Price Range: ₹ 4,893 - ₹ 14,220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eix Platja Daurada 4*
Number of rooms: 310
Official Description (provided by the hotel):
The aparthotel Platja Daurada is situated in the centre of the Bay of Alcúdia, next to the extensive beach of Ca’n Picafort. It is poplar with its visitors of different nationalities, many of whom return year after year to enjoy marvellous holidays. ... more   less 
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Also Known As:
Platja Daurada Hotel
Platja Daurada Ca n Picafort
Eix Platja Daurada Ca'n Picafort, Majorca

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