Casa Tina is lovely and has a great pool so we were terribly disappointed by the poor service we received when the promised washing machine was broken all week and we were without hot water for two and a half days. The source of no hot water was a burned igniter - there were ashes on the floor next to the propane tank!
We were treated to lies about repairs timing and no phone calls back about our issues. This was not a language issue. Everyone spoke perfectly good English and Spanish
Eventually we were refunded some of our money but this was after hours and hours of phone calls and waiting around in offices when we might have been enjoying the beautiful beach and town