Let’s start with check in. I’m still wondering if the young man who checked us in knows the property or understands what “lifetime diamond” honors member includes. After asking for a view since other reviews mention the views were wonderful, I was totally disappointed when we got to our room with a view of the rooftop of the parking garage next door. No water view in sight ! Tried to call the front desk to find out if he made an honest mistake with assigning the room. No answer! We had to get to conference activity so just stayed.
This is a fairly new property and our room was a good size with a nice size shower. There is no refrigerator in the room and one could have easily been placed under the coffee bar in room. Really Hilton, get your employees trained properly and leave the perks in the rooms!!
Even though a nice, new clean property I just cannot give it 5 stars.More
- Free Wifi
- Free Parking