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Trulli Resort Monte Pasubio
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Reviews (215)
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Reviewed 4 May 2015

A real Trulli house experience. Exceptional personal welcome by the owner Mariano - a lot of information about Trulli history, house itself and a life there. Guidance for Alberobello sites, places to see or visit, restaurants etc. A lot of information about Puglia region also. Just ask for any advice you need. House itself is very well equipped, clean and comfortable. And "it is your home" in all aspects as Mariano said. Thanks a lot!

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Kostas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2015

Arrived stressed after driving around town for 2 hours looking for it to be met by a man waiting on a bench in a neighbouring road for us.
Took us to our trulli house - great location and it was an authentic trulli. Great so far! But otherwise awful. Sleeps 6 but only one tatty armchair. Bedding was dirty and needed replacing- sheets were clean but inadequate bedding and pillows need to thrown away.
We had booked a b&b through booking .com but it was a self catering property with inadequate facilities. The breakfast part was very poor quality supermarket products left for us on arrival day.
When the man( was he the owner?)came the next morning for payment, he announced it was cash only although we had given our credit card number to book it. Also tried to overcharge us. Told him as we were on way back to UK we did not have enough euros to pay cash. Offered to do BACs transfer to his bank but this didn't seem possible- don't know why! I asked for a receipt but he couldn't give us one. Said he would email it- haven't received one just a form in Italien which is in poor handwriting and doesn't seem to be a receipt.
We gave him all our cash and then had to tramp around the town on a Sunday for an hour to find a cash machine that would accept our card.

We also found it odd that the Internet in the house used another company's username- are they connected to this company or was he accessing one of their premises nearby.

We saw lots of other lovely trulli houses to rent which provided their breakfast at a local cafe- scattered accommodation.

We would never return to this property and remain suspicious about the whole saga.

The rest of our holiday was brilliant!!!!!

  • Stayed: April 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariano D, Proprietario at Trulli Resort Monte Pasubio, responded to this reviewResponded 24 April 2015

Dear Sirs we are very sorry for what you have written about your stay.
We stress that our as specified on all portals of the world it is a museum of 1400 apartment formula for vacation and not a B & B or 5 star hotels. on all sites is reported that the payment is made in cash directly to the structure as it does not possess POS.
The sheets are changed daily to change ogno Guest
Let me tell you that in his words there evil and wrong choice of LOcation and also a lot of envy for all 169 excellent advisor.
We will still treasure his wonderful advice

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2014

Rested in March, but still impressed. We personally met the owner of the hotel! !! He spoke about the history of the city, where better to go to eat, what to see, in short, all that is needed tourist !! The atmosphere is just wonderful, it was a fairy tale! Thank you, Trullo Monte Pasubio!

Stayed: March 2014, travelled with friends
Thank Aleksandr K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2014

I'll be back often in my region Puglia Christmas
I brought with me any friends from the United States to let him live my roots
We had a great
The property person very prepared and provided there has been a guide
The friends were enusiasti for all
Straconsigliato
Thanks Mariano

Room Tip: Veramente molto bello e curato
  • Stayed: September 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank petermodena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Staying in the trullo was an experience I will always treasure. The trullo was perfectly clean, beautifully detailed, and supplied with everything I needed for a comfortable and memorable stay. The town of Alberobello is like a step back in time; I watched the craft of a trullaro firsthand in the city park as he worked on a stone wall, and ate one of the best meals I've had in Europe, in a former underground olive mill. Most importantly, the owners of the trullo are kind, gracious and generous hosts. I recommend this experience to anyone - family, group or solo traveler.

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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