We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Suites Newport News Airport
Ranked #9 of 40 Hotels in Newport News
Reviewed 5 December 2011

I stayed one night in a king bed room. Bed was very comfortable, HVAC worked great, and the continental breakfast was excellent with a wide array of food and decent selection of beverages. I thought the price was in line with the amenities, cleanliness and condition of the hotel. I did not notice any airplane traffic noise, and the airport is just short of a mile away. The only thing that surprised me was that when I called down to the front desk at about 9:30pm to ask about the shuttle service no one answered the phone, despite letting it ring several times; if I was having an emergency this would have been frustrating. I looked through the hotel information book in my room and did find the info I needed, so I didn't call a second time. When I came downstairs the next morning, ready to leave, I told the front desk person I would be taking the 7am shuttle and he quickly notified the driver who took me to the airport promptly; he was very courteous and professional and so was the gentleman at the front desk. Overall I was very happy with my stay. I would have given 5 for Service if not for the phone thing.

Room Tip: I don't have a tip about the room, but if you are going to rent a car there is an Enterprise car...
See more room tips
  • Stayed: November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank artemis13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lleib, Director of Sales at Comfort Suites Newport News Airport, responded to this reviewResponded 6 December 2011

Thanks for taking the time to provide feedback to us! We truly appreciate your comments and are glad that your stay was enjoyable. I do want to apologize for the lack of response to your initial phone call. We hope that you will contact us again should your travel plans bring you back to the Newport News area. Lori Leib - Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (236)
Traveller rating
Traveller type
Time of year
Language

187 - 191 of 236 reviews

Reviewed 3 November 2011

Three of us stayed here for two nights. This hotel is convenient to the Newport News airport (you can hear the planes, but it's not a busy airport so only minimal inconvenience) and Williamsburg. It is on the main strip, right beside Olive Garden and Red Lobster (walking distance) and a handful of other shops and restaurants nearby. Rooms were clean, not as spacious as other Comfort Suites I've stayed in, but doable. Using the pull out sofa bed made it difficult to walk around the room. A little disappointed they do not have 2 doubles and a sofa (only king and sofa). Staff was friendly and pleasant and always greeted me. Breakfast was excellent with more selections than most Choice hotels. Definitely a great stay in a great location and I would stay there again.

  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TrvlingMyBucketList
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

I have a daughter that is in the U.S. ARMY so I was only in Newport News for that reason. My first Stay was on 9/29/2011. My plain didnt arrive till midnight in Newport News so I didnt check in till the a.m. hours on 9/30/2011. My daughter was graduating from A.I.T. training with the U.S.ARMY. My air contioner kept going out. The manager had sent me a email and told me that next time I was in town they would accommodate me and to let her know. My SOLDIER was leaving for KOREA for a year on 10/22/2011. So as per their email to accommodate me for my next visit I called to verify this was so per management. Bottom line I was charged more for my second visit than I was for the original visit after being told my accommadations will be taken care of. To date I have not been made whole for me or my SOLDIERS last visit!!! AS I will not see her for a whole year because she will be in KOREA I think this was a horrible way to send her off with these memories of her mom(me) being charged for a room when I was only in town for her. :-(

  • Stayed: October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank holman0426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

We stayed, while visiting friends, at this Comfort Suite for 4 days. It was wonderful!

We had a king sized bed/couch suite along with a microwave and refrigerator. Clean, adequately stocked with towels and no-hassle check-in/out. The staff was friendly and easy to talk to. Not uptight and unapproachable.

Our room faced the back of the hotel which looked into the woods. Beautiful pine trees and the changing of the leaves. Peaceful. The only time we heard anyone while we were in our room was when the cleaning people had their carts out around 9:30 am.

They have a 24/hour "office/computer" area near the lobby. I was able to look up my flight and print my boarding pass. VERY convenient!

We did eat the free breakfast they offered downstairs. It was great! Prepared omelettes, biscuits and gravy, sausage, fresh Belgian waffles, three kinds of juices, cereal, fresh fruit, yogurt.

Oh, and get this...EVERY DAY at 4:00 pm, you get fresh baked chocolate chip cookies in the lobby! Who does that? It was so cool!!

I would stay here again without hesitation!

Room Tip: I would choose a room in the back of the hotel to look out into the woods/trees.
See more room tips
  • Stayed: October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PeppermintG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

We stayed in this hotel for 7 nights at the beginning of August. It is located convenient if you want to spend some time in Virginia Beach and Visit Williamsburg as well. It takes about 30 minutes to get to both places. There are few restaurant within walking distance as well as shipping.
Hotel itself is nice and clean. Breakfast is basic but good enough to start the day. Area is also safe. I would definitely recommend it.
Rooms with two queen size beds do not have sofabed as indicated.

Room Tip: Booked through www.priceline.com - better rate than hotel directly
See more room tips
  • Stayed: August 2011, travelled with family
    • Value
    • Service
Thank janploszaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Newport News hotels
2.3 km away
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
#5 of 40 in Newport News
209 reviews
2.8 km away
Best Western Plus Newport News Inn & Suites
4.4 km away
Hilton Garden Inn Newport News
Hilton Garden Inn Newport News
#3 of 40 in Newport News
534 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Hampton Inn & Suites Newport News (Oyster Point)
6.4 km away
Holiday Inn Express & Suites Newport News
4.2 km away
Hampton Inn Newport News-Yorktown
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Newport News Airport? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Comfort Suites Newport News Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
Price Range: ₹ 5,856 - ₹ 7,613 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Newport News Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only .5 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service from 6:00 AM - 10:00 PM. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, TripOnline SA and HotelQuickly so you can book your Comfort Suites Newport News Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing