We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Newport News Marriott at City Center
Nearby Hotels
US$ 93
ComfortSuites
View Deal
  • Free Wifi
  • Free Parking
Jameson Inn & Suites(Newport News)
US$ 70
US$ 68
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$ 98
US$ 91
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 123
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Mulberry Inn and Plaza at Fort Eustis(Newport News)(Great Value!)
US$ 83
US$ 59
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$ 106
US$ 101
Country Inn
View Deal
  • Free Wifi
  • Free Parking
US$ 82
US$ 80
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 125
US$ 113
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 137
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 81
US$ 79
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (605)
Filter reviews
605 results
Traveller rating
312
181
60
28
24
Traveller type
Time of year
LanguageAll languages
312
181
60
28
24
Show reviews that mention
All reviewsthe concierge loungefountain viewconference centerfront desknice hotelroom servicemovie theaterrestaurants and shopsbusiness tripwould highly recommend this hotelenjoyed my stayomeletoyster pointyogurtindoor poolkerryvalet
FilterAll languages
Updating list...
17 - 22 of 605 reviews
Reviewed 2 weeks ago via mobile

Stayed one night here. We got in pretty late, so I didn’t get to see much of the hotel or the shops around the hotel. The breakfast was great! They have a good buffet. The waitresses were very friendly and attentive. I had Vivian, she was very helpful.

Stayed: April 2018
Thank Ben R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Newport News Marriott at City Center, responded to this reviewResponded 2 weeks ago

Thank you for staying at the Newport News Marriott City Center. I am glad that you had the opportunity to dine at our Kitchen 740 Restaurant. Our chef takes great pride in preparing mouth-watering dinner specials and entrees made of the highest quality ingredients. American cuisine never tasted so good! I will be sure to share your compliments with the chef, management and wait staff. They will be thrilled to know you had a great dining experience. We look forward to the opportunity of welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We had one small issue just before checkout at the hotel. We explained the situation to the desk clerk and she was very receptive and apologetic. We were about to head out to breakfast, she asked if we had gotten breakfast yet, which we hadn't. She then offered a free breakfast for all of us. The hostess, Toya, and server, Vivian, were extremely nice and helpful as well. Even one of the maintenance personnel grabbed a special pen for our 4 year old. Overall, a very good visit. I'd prefer a bed that is a bit softer, but everyone has different preferences. I did appreciate how quiet it was, and again, a great staff.

Stayed: April 2018, travelled with family
Thank NittanyRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Newport News Marriott at City Center, responded to this reviewResponded 2 weeks ago

Thank you for your comments and review of your visit to the Newport News Marriott at City Center. We pride ourselves in delivering great service to all our guests however it sounds like we failed in delivering a most wonderful stay. We try our best to maintain Marriott's' high standards and we continually strive to improve upon these standards. Candid comments like yours will help us do just that. I addressed your concerns with my staff and we have taken corrective action so that this does not happen again. Thank you again and we hope to have the opportunity to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

My wife and I stayed at the hotel for 4 days. We were very pleased with the service from our Restaurant Servers Vivian and Malik; our Hostess Toya; Lobby Attendant Nena and the Lounge Attendant Carrie. We will definately stay at this hotel again when we are in the area.

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank klowens2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Newport News Marriott at City Center, responded to this reviewResponded 3 weeks ago

Thank you for choosing the Newport News Marriott at City Center and taking the time to share your experience. We take great pride in delivering excellent service and accommodations. That along with our desired makes our Marriott one of the best places to stay while in Newport News at City Center. From your response, it sounds like Vivian, Malik, Toya, Nena and Kerry Ann provided you wiht a memorable experience. It was a pleasure to read your comments and I will be sharing them with all of the hotel team members. We do hope to have the opportunity to welcome you back very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I stayed here for two weeks in March 2018 and it was by far the best staff I have ever seen in a hotel, Everyone from the front desk to the cleaning staff and concierge lounge was top notch. The hotel is clean and the food is some of the best around. The bar staff was some of the greatest people I met so if you are ever at the hotel go to the bar and enjoy a drink or some food with Chris, Nicole, and Loren as they will brighten your day. My only regret is that I am returning to the area from April 15-21 and this great hotel has no government rate rooms available for that time so I will need to stay elsewhere.

  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Newport News Marriott at City Center, responded to this reviewResponded 3 weeks ago

Thank you for staying at the Newport News Marriott City Center. I am glad that you had the opportunity to enjoy our Kitchen 740 Bar. Our Chef and Bartenders take great pride in preparing mouth-watering dinner specials and entrees made of the highest quality ingredients. Savoring a cocktail prepared by Chris, Nicole or Loren is a highlight of the evening. I will be sure to share your compliments with the chef, management and bartenders. They will be thrilled to know you had a great dining experience. We look forward to the opportunity of welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We have used the Marriott Newport News City Center location for many functions. They have always been most helpful. On our last visit on March 22, Crescente Prince went above and beyond. She was helpful to not only me but assisted several of the our attendees with health issues walk to the room we were located. She was friendly and courteous and always had a smile.

  • Stayed: March 2018, travelled on business
    • Location
    • Service
Thank tj0rdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark B, General Manager at Newport News Marriott at City Center, responded to this reviewResponded 3 weeks ago

Thank you for choosing the Newport News Marriott at City Center for your recent conference. It was a privilege to be of service! I was delighted to read that one of our associates, Crescente, met all of your needs and expectations. Thanks also for posting our review online. Your feedback will confirm for future groups that we are the ideal hotel of choice in Newport News City Center. Not only do we work hard to make sure your event operates smoothly, our City Center location offers endless possibilities to “see, do and unwind” when the business portion of the day is over. We do hope we do have another chance in the future to welcome for your group back for another meeting.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews