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All reviews great room independent hotel indoor pool liberty university nice desk hot items free breakfast shower head lynchburg college comfy bed enjoyed my stay room was large fire pit in town staff was very friendly exercise room parking lot
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Reviewed 30 August 2018

Desk staff is not friendly. They made no eye contact and were short with their responses and conversation. We personally would not recommend this hotel and would rather sleep in our car than to pay good money for poor service.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank tasdurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl T, Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded 6 days ago

Hi tasdurham,
We are sorry you didn't have a better experience with our desk team. We shared your feedback with them, and hope to do better in the future.
Our staff is one of our biggest assets, and we want them to demonstrate that in every interaction.

Thank you for the comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018

Excellent. No complaints on our behalf. Everything was just fine. fsdfjdsifjdofjodjfosdifjdosifjdsoifjsdijfdxijfdjodifjodfojdfjcokdfjdkxjfkdfjdfjjfifjddudxdudxfmdlkffdsfjdsoifdfkjdfsdfs;jdfs;kjdfs;jfds;dfj

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rebtate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl T, Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded 6 days ago

Thanks rebtate,

We appreciate the kind words and extra characters :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018

Everything was very nice. People were friendly. The elevators were really fast...you don't see that too often! Rooms were big and enabled us to spread out and and not get in each other's way. Very nice place.

  • Stayed: July 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank dbauer2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl T, Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded 6 days ago

Thanks dbauer2018,
We appreciate the positive press and hope to see you when you are back in Lynchburg.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

Another good stay at a great hotel. Friendly staff, clean hotel, and a location that is close enough to everything to be convenient. We try to use this hotel for all of our stays in Lynchburg for visiting grandchildren and trips to and from Liberty University.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank raw82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl T, Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded 4 weeks ago

Thanks raw82,
We're just glad our staff's efforts are noted and appreciated. We hope you'll continue to enjoy us and thank you for being our guest!

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Reviewed 11 August 2018

The Staff is OUTSTANDING. Great Location for the Universities in town and Nice Clean rooms. The 4 years my daughter attended Lynchburg College/University I nearly always stayed at the Kirkley and regretted being late on a reservation. The price is always fair and sometimes you can get a breakfast coupon..now that's a deal. I'm not a chain Hotel kinda guy and places like the Kirkley are why.
My daughter has since graduated, thank you for your hospitality Kirkley

Room Tip: Reserve early, Check for coupons & may not be listed on Web Hotel sites
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
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1  Thank CaptainJV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl T, Manager at Kirkley Hotel, A Trademark Collection Hotel, responded to this reviewResponded 4 weeks ago

Thanks CaptainJV,
We appreciate the glowing review. We hope you will join us if you are ever back in the area and all our best to you and your family!

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