I had the most horrible experience with vawinetour.com. Alarm bells should have gone off when they would only communicate with me through email. The company never answers their phone and their voicemail is full. Although the website claims they are knowledgeable about the area and the wineries I had to do all the leg work for my tours. The driver showed up 30 min late (almost missed our first wine tour) the company sent the wrong vehicle that didn't accomodate the size of our group several of us had to sit on the floor), the air conditioning didn't work (in the heat of June) and I was overcharged. Three weeks after the event I was able to contact a manager via email and all they offered me was $100 coupon towards my next winetour with them. You couldn't pay me to go through this company ever again!!!
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