I was forced to stay here when my vehicle broke down and the tow company worked a 'discount' for referring roadside emergency customers here! My big discount was $59 instead of the normal $60 for the night. I was escorted by the tow driver and signed a registration folio at 4 am on Saturday for $59-the clerk specifically told me the room was secured until check out which was 11 am sunday-the room was disgusting but i was grateful thye had a vacancy. I checked out the same day at 3:30 pm when my tow arived to take me home only to find that they billed my card for $142!! for a whopping 11 hour stay--called to speak to someone about this and was told i was charged for Friday because i checked in at 4 am on Saturday and to call my credit card company if i didnt like it??? What kind of customer service is this? Seems a way to take advantage of people who are short on options!
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- Also Known As:
- Quality Inn At Fort Lee Hotel Hopewell
- Quality Inn Hopewell
- Hopewell Quality Inn