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“Old restaurant with reputation for good food, but needs help training waitstaff”

The Village Inn of Harrisonburg
Ranked #43 of 283 Restaurants in Harrisonburg
Certificate of Excellence
Restaurant details
Reviewed 15 February 2018 via mobile

Valentine’s Day dinner is, admittedly, a busy time everywhere. Very true for Village Inn Restaurant. Their seafood buffet was as expected: excellent oysters, good steamed shrimp, nice but dry salmon filets, and tasty sides. There was an ample supply of one of the best seafood bisques I have ever tasted. Service, on the other hand, had to be endured with great patience. The only reason I got a cup of coffee was because I shanghaied a waitress with a coffee pot in her hand. My husband had to go to the kitchen to get iced tea. Dessert, included with the meal, was served mid-meal. Coffee refills never were accomplished. Dinner was rich, and after partially eating our dessert, we requested a box to take the remainder with us. Waitress said they didn’t allow that. Eventually she begrudgingly provided a piece of aluminum foil. After visiting the cashier with our bill, paying for dinner and preparing to exit the restaurant, this same waitress stopped us and loudly informed us that I had to pay for our dinner! Kind of embarrassing and totally ridiculous since she was the one serving our table and had given us our check. Old restaurant with a reputation for good food,but really needs to upgrade or train waitstaff.

Thank Butterbean135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (62)
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11 - 15 of 62 reviews

Reviewed 29 December 2017

The food was mediocre warm and tasted like it was pre packaged . The service was poor and the waitress complained about her boss .

1  Thank kathrinephelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2017

2nd time there and every bit as good as the first. Conveniently located between two exits off of I-81 on Rt. 11, it's well worth the stop. Good soups(2), salad bar, hot bar with 2-3 meets, and dessert to top it off. Pleasant dining room, and staff are very friendly. Locals as well as tourists were eating. Food was very good. Do yourself a favor and take the time to find it. You'll be glad you did.

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    • Food
Thank Art W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2017

My husband and I had dinner at this restaurant. The food was very good and appeared to be homemade. Our dinner came with the salad bar and 2 choices of hot homemade soup. Both of the soups were very good.

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Thank LoieJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

1st time here. Friendly staff, excellent food and great price. Best breakfast we have had out in a long time. We will come back for the exceptional food and CUSTOMER service.

Thank Allen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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