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Reviews (254)
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All reviewsthe toilet paper holderserving areaturkey sausageoatmeallollipopsroom was cleanhot tubwould stay here againwet barthe breakfast areanice sizesitting areamicrowave and refrigeratorlocation was perfectfront desk personking suitebusiness center
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23 - 28 of 254 reviews
Reviewed 2 December 2017 via mobile

My family stayed here during the Thanksgiving holiday. Hotel was clean and comfortable and the staff was very friendly. Centrally located near restaurants, shopping and movies. Everything was within a 10 minute drive.

Stayed: November 2017, travelled with family
Thank Monika P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, General Manager at SpringHill Suites Hampton, responded to this reviewResponded 15 December 2017

Thank you for spending your Thanksgiving holiday as our guest Monika P and for taking the time to let us know about your experience. We are delighted that you were comfortable and the Springhill Hampton team hopes to have you as our guest again in the near future.

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Reviewed 22 November 2017

We stayed here for 2 nights and this hotel was excellent, it was very clean, had lots of room, kitchenette, the beds were comfortable and the location was perfect for where we needed to be, we would stay here again.

Stayed: November 2017, travelled with friends
Thank nascar99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, General Manager at SpringHill Suites Hampton, responded to this reviewResponded 23 November 2017

Thank you so much nascar99 for letting us know about your experience at the Springhill Suites in Hampton. We are delighted that you enjoyed your time with us and hope to have you as our guest again soon.

Yours in Hospitality,
Rebecca Ross

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Reviewed 11 November 2017 via mobile

Ok, we arrived Monday night. Tuesday morning I am relaxing watching TV. The maid is across the hall cleaning the room. She has moved the lock to the outside of the door but doesn't catch the door when she goes in and out so it is slaming each time she enters or leaves to room. BOOM BOOM BOOM! Now this is 830 AM. When she finishes that room she goes to the next room and bangs on the door and announces "house keeping!!!" Three or four times.
I left my room, when I return she has not taken out the bag in the ice bucket, didn't clean the sink in the kitchenette, didn't take the dirty glass and didn't leave a clean one.
Ok so I plan to complain if this happens again. Wednesday morning there must have been a different lady on our floor. No banging doors, no loud talking outside our room, and when we returned Wed evening our room was clean with clean glasses and clean ice bag. I couldn't complain, I was happy. Maybe she was having a bad day Tuesday.

Stayed: November 2017, travelled as a couple
Thank SDM357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, General Manager at SpringHill Suites Hampton, responded to this reviewResponded 14 November 2017

Thank you for taking time to share your experience with us SDM357. I am sharing your comments with the housekeeping team to ensure every guest every day comes back to their room the way you did on Wednesday so you can feel comfortable and be able to relax and unwind in your suite. Thank you for being our guest and we hope to see you again soon when you are in the Hampton area. Again, we appreciate your feedback.

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Reviewed 6 November 2017

A great overnight stop! The staff is helpful and very friendly. The rooms are clean, nicely furnished and large. I loved everything about this hotel BUT the toilet tissue holder! It is too far from the toilet! Whoever designed that bathroom messed up.

  • Stayed: November 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Wallacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, General Manager at SpringHill Suites Hampton, responded to this reviewResponded 8 November 2017

Thank you Wallacks for taking the time to tell us about your experience at the Springhill Suites. The entire team is delighted to know that their spirit to serve helped make you, our guest, feel so welcome and at home. Thank you again for your accolades and we hope to serve you again soon.

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Reviewed 29 October 2017 via mobile

Great nice, new hotel. All suites priced right. Full gym, pool, business center and complimentary breakfast, which was rather good. Staff is very accommodating and knowledgeable about the area. Everything was clean and new. No complaints.

Stayed: October 2017, travelled with family
Thank Beverley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, General Manager at SpringHill Suites Hampton, responded to this reviewResponded 8 November 2017

Thank you Beverly W for taking your time to share your experience as our guest at the Springhill Suites. We are happy to hear that were able to enjoy the amenities of the hotel. I will share with the team that you noticed their knowledge of the area and the desire to serve our guests. We will have a clean and fresh room waiting for you the next time you are in the Hampton area. Thank you again.

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