I have stayed at this Holiday Inn on numerous occasions and have not had any issues. However, after my most recent stays at this hotel I will never stay here again. During my stay between the 21st and 24th of August I found several large black hairs underneath the room’s seat cushion. I attached a photo of the hair I found. I emailed the General Manager, Roshan Patel, on the 21st of August about the hair. Not surprisingly he never responded to my email and it took two days to have the hair removed. During my stay this week on Monday night a large group of hotel guests were gathered outside in the patio area. This group was extremely loud and I was not able to sleep thanks to the noise they were making. I called the front desk at 11:45 pm and spoke to Wanda who said she would address the issue. I emailed the General Manager again to find out why the hotel management allowed this type of disruptive and disturbing behavior to occur at his hotel and rather than provide any solutions to the issue I brought to his attention, he stated “I am humbly requesting you to make alternate lodging arrangements the next time you are in the Colonial Heights Area.” Apparently the management at the Colonial Heights Holiday Inn does not believe in offering solutions to issues that are brought to their attention. Based on my most recent stays at this Holiday Inn I will take my business elsewhere and recommend that you do the same.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, IHG, Hotels.com, TripOnline SA and HotelQuickly so you can book your Holiday Inn Petersburg North - Fort Lee reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Petersburg North - Fort Lee Hotel Colonial Heights