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“Didn't get any sleep”

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Holiday Inn Petersburg North - Fort Lee
Reviewed 23 April 2017

They put me in one of those adjoining rooms. The people next door had the TV volume up late into the night. Could not sleep. The hotel wasn't full there was no good reason to have us in adjoining rooms. The sound came through the door to the next room. There are several fast food places and gas stations a short drive away. It is very close to I95.

Room Tip: Don't let them put you in an adjoining room.
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  • Stayed: April 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank happyflyer45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun Ar P, Assistant General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this reviewResponded 25 April 2017

Thank you so much for sharing your experience with us and I sincerely apologize for your inconvenience during your stay. We always work very hard to ensure that every guest receive above and beyond service from Holiday Inn Colonial Heights and I again, sincerely apologize that we fail to do that. I will take your comment as an opportunity to improve our service and to coach our team.

Thank you so much for your comment and please give us another opportunity to offer you better service in the future

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Reviews (81)
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9 - 13 of 81 reviews

Reviewed 9 March 2017

The location is pretty good if you are here for Fort Lee, But it is right next to the trash dump so it smells absolutely terrible for that reason alone I wouldn't ever stay here again. But on top of that they have 1 washer, and 1 dryer for the entire hotel and it is broken so their solution is to go to the hampton inn next door and us theirs. They also do not have complementary breakfast. Candlewood suites or Sleep inn is 200% better in every way.

  • Stayed: March 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Teddtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this reviewResponded 10 March 2017

Dear Teddtt,
Accept my sincere apologies part of the issue you had during your stay, I truly appreciated your time to reach us back, I will surely address this to our specific department to make it right for your and other guest's future stay, of course we would love to have you as a guest whenever your plans bring you to the Colonial Heights please let us know if I can assist you with other future reservation needs!
-Henidh Shah
General Manager

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Reviewed 2 February 2017

Besides being a great location close to everything you may need, this Hotel is always very clean every time I stay here.
Very professional, friendly staff!
Great bar and restaurant, I had Caesar salad with chicken, A+.

  • Stayed: February 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Dean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 February 2017

Thank you so much for your review of our hotel. We appreciate your loyalty as a returning guest. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Reviewed 28 January 2017 via mobile

While visiting the VSU campus I was given a list of hotels - this Holiday Inn was one of them. It was clean, fresh and quite modern. The hotel was able to accommodate us with 2 reasonable rate rooms in short notice.

This will be our spot to stay in when we visit our son in VSU.

Stayed: January 2017, travelled with family
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 February 2017

Thank you for taking the time to leave a review. We greatly value your feedback. We are so glad to hear we were able to accommodate you and meet your expectations. We do look forward to welcoming you back again soon.

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Reviewed 15 November 2016

Great place to stopover en route N. Easy on off to highway but highway noise was not an issue. Nice big parking lot to accommodate our RV. Quick check in with friendly receptionist. Nice large room with comfortable bed. Hotel has a restaurant which was very convenient although it looked like there may have been other options a short walk away.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank WeeLuv2Travel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 February 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are pleased to have met your expectations. We hope to be able to welcome you back again soon.

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Additional Information about Holiday Inn Petersburg North - Fort Lee

Address: 401 E Roslyn Rd, Colonial Heights, VA 23834-3625
Phone Number:
Region: United States > Virginia > Colonial Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Colonial Heights
Price Range: ₹ 7,915 - ₹ 9,550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Petersburg North - Fort Lee 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Petersburg North - Fort Lee Hotel Colonial Heights

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