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All reviewsno frillslaminate floorsroom was cleanfront deskbring your own shampoofast food placesbowl sinkovernight stay while travelingfree coffee in the morningstay there againmicrowave and fridgeregular stoppleasantly surprised with our staynext morningonly complaintoff the highwayfree wifi
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Reviewed 16 October 2017

There were about 15 or so stink bugs all over the room. Some were flying around. We never opened the window, so therefore they were in the room before we entered. Needless to say, we did not sleep at all that night as they were on the bed and pillows. The lady in the morning at the front desk said she can only give us a $10 discount. She said to call the manager. I did, and Chad answered, I told him the problem and he said, you got 50% off and the manager would call you back since he was busy. Well, he never called back. I called the 1-8oo guest line and they did nothing other then taking down the info and saying the hotel will call me within 5 days. Well, no one ever called. Kids screaming in the hallway did't help the situation either.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Stu4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team Member at Motel 6 Bristol, responded to this reviewResponded 17 October 2017

Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service issues you describe. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason, we apologize for the disappointment you describe with the expectations of amenities. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

The hotel and rooms are nice and a great price for the rooms. The rooms are up to date and clean with laminate floors vice carpet.
Here is our story as to why we gave a POOR rating
We were leaving very early the next morning so we went to sleep at 10 pm
During our stay, the hotel booked the whole 2nd floor to high school kids for an event. They arrived at 11 pm and were running up and down the halls of the other floors yelling out and looking for their friends. They were told to go back to their floor but this proved futile. The front desk was contacted but no response (I guess they were busy dealing with other issues involving these kids). We were on the 3rd floor and they put some of the kids in the room next to us and all we could hear was screaming and playing to the point our pictures were rattling on the wall. I tried calling the room to ask them to quiet down and they just laughed and carried on til 1 am. Yes tried calling the front desk and they said they would take care of it. We started to receive phone calls where kids would call our room, laugh and hang up. The front desk said they could do anything about the calls as they can control who calls the rooms so we unplugged our phone.
The school chaperons finally had to set up chairs in the hallways to control the kids.
Now lets talk about BUGS. Just to be fair, not Bed Bugs but Stink Bugs. These bugs were everywhere around the hotel and when we entered our room we opened the window to let some fresh air in as the room was quite warm and tons of Stink bugs came in so we had to close the window. We told the front desk guy and he said he forgot to remind us NOT to open the windows due to the bugs. We asked for another room and were told they are all reserved due to the kids taking over the entire second floor. Well the bugs ended up on the ceiling of the room and during the night would drop onto the bed and start crawling around you. Didnt get any sleep that night due kids and bugs.
On check out, we advised the day time person of our incidents and she could only give us 15% discount so we took it and left.

  • Stayed: October 2017, travelled with friends
    • Value
    • Sleep Quality
1  Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team Member at Motel 6 Bristol, responded to this reviewResponded 13 October 2017

Richard, Thank you for your feedback. We sincerely apologize for your unpleasant stay as a result of the inconveniences you experienced with the size of the room and the comfort of your bed during your recent stay. Please know the window condition you describe is an exception to our guest commitment and as such, we apologize for the noise inconvenience you describe. We are glad to be able to provide Wi-Fi to our guests and apologize for the inconvenience you experienced with our policy. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason, we apologize for the disappointment you describe with the expectations of amenities. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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Reviewed 4 October 2017

The rooms were clean and location was great for what we wanted. It was close to shopping and restaurants. The only bad things were they did not have hair dryers in the bathroom and the tub/shower was very small. They do not offer breakfast but there is plenty of places nearby.

Stayed: October 2017
Thank Shirley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

Room was clean with simple design. I don't really like the laminate floor, but that is a personal preference. Reasonable price and easy location off 81. No dog fee, which I appreciate with my well behaved pup.

  • Stayed: July 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

The Motel 6 brand has carved out a niche of rock-bottom prices with minimal amenities. This motel is a bit above that approach; providing a room with full bath, phone, fridge, microwave, and TV with 80 channels. The room was clean, quiet, and well-maintained; the staff was professional. Free amenities include parking, local calls, coffee in the lobby, and wifi. There are innumerable restaurants & fast food places nearby. If you need a place to stay for one night while zipping down the interstate, this place will meet your needs.

  • Stayed: August 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank RabePaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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