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“Very efficient hotel”

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Courtyard Blacksburg
Ranked #4 of 10 Hotels in Blacksburg
Certificate of Excellence
United States
Level 6 Contributor
333 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
“Very efficient hotel”
Reviewed 28 October 2011

I am a Marriott loyal with Gold elite status for years, a Marriott hotel is my first choice in selecting an accommodation; but I do not mind to give a bad review if a particular hotel is not to our expectation. This courtyard in Blacksburg met our expectations and more. The hotel is very clean; feels like it was just built. Rooms are spacious, beds are comfortable, and showers are powerful. The breakfast was good, although there was no hot buffet that day (very low occupancy that morning), ordering from the menu was sufficient. Service and front desk assistance were courteous…. They were very friendly and accommodating.
I highly recommend it to any one, especially those on business trip.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TOURtheWORLDMexPal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, 6 December 2011
Dear TOURtheWORLDMexPal,

Thank you for your loyalty to the Marriott Brand and for your post! We are pleased you had an excellent visit with us! Although we opened four years ago in October 2007, our staff works hard to upkeep our property and we appreciate that you noticed it.

We look forward to your next visit,

Lauren/The Courtyard by Marriott Blacksburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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156 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Any
English first
Blacksburg, Virginia
Level 6 Contributor
134 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 21 September 2011

Our group has been conducting business meetings at this hotel for the past several months and we are impressed by the deep customer service orientation of the staff. I have stayed and have had meetings at several hotels in town and elsewhere; I feel that this Courtyard is at par with the best out there, especially in their service orientation. I'd recommend this hotel to my family and friends visiting the area.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rfoz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, 28 September 2011
Dear rfoz11,

Thank you for your kind words; we appreciate you! We believe the most important thing about our job is to take care of our guests, whether they are overnight guests or people visiting property for a meeting.

We are ranked in the top 5% of all Courtyards in North America for guest satisfaction and I am glad that we were able to meet expectations!

We look forward to you hosting your next event,

The Courtyard by Marriott Blacksburg Team
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Blacksburg, Virginia
1 review
Reviewed 16 September 2011

I am a local insurance perfessional that has set up classes in the meeting rooms. On a couple of occasions i have had to change the time or date for the class and the staff has gone above and beyond by helping me schedule these changes. I have been to several different locations for meetings in the past and from now on when i need to schedule an event in the NRV i will be doing it with The Courtyard in Blacksburg. Thanks for the great sevice.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank JoeJohnson58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, 28 September 2011
Dear JoeJohnson58,

Thank you for your post; we appreciate you! Our function space is perfect for meetings with 32 or less people. We have competitive rates for full or half-day meetings. We look forward to you hosting your seminars/workshops at our property.

With Hospitality,

The Courtyard by Marriott Blacksburg Team
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Blacksburg, Virginia
1 review
Reviewed 16 September 2011

Beautiful and convenient location! Great breakfast, nice rooms, amazing landscaping (especially in the courtyard). Staff is friendly and professional.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Erica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, 28 September 2011
Dear Erica F,

Thank you for your kind words about our property! We believe we have a great product in Blacksburg, starting from the first impression of our exterior to our rooms and service. We look forward to having you back to visit!

With Hospitality,

The Courtyard by Marriott Blacksburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level 5 Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 August 2011

Pros: Hotel was clean and just what you would expect. Cons: At check out no one was at the front desk, and after I waited 3-4 minutes, an employee finally came sauntering slowly from the back, with no apology; in fact, I wondered if I was interrupting a 10 am coffee break. Too bad it was my last impression of an otherwise fine stay.

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank THELUCKYCAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardBlacksburg, Director of Sales at Courtyard Blacksburg, responded to this review, 30 August 2011
Dear THELUCKYCAT,

Thank you for visiting with us and your post! We pride ourselves on our level of cleanliness and customer service because of the expectations that are set. I apologize your departure experience left more to be desired. This issue is being addressed with our staff. We hope you will give us a second chance to shine.

With Hospitality,

Lauren C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Blacksburg

Property: Courtyard Blacksburg
Address: 105 Southpark Dr, Blacksburg, VA 24060-6664
Region: United States > Virginia > Blacksburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Blacksburg
#4 Business Hotel in Blacksburg
#4 Romantic Hotel in Blacksburg
Price range (per night): ₹ 9,922 - ₹ 17,331
Hotel Class:3 star — Courtyard Blacksburg 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Courtyard By Marriott Blacksburg Hotel Blacksburg
Blacksburg Marriott
Blacksburg Courtyard
Courtyard Blacksburg Virginia

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