We had really been looking forward to staying here but almost from the moment we arrived we were wishing we didn't have to stay 2 nights. This is not an upmarket place and nor did I expect it to be anything of the sort but I was really let down by how unclean our room was and how scruffy other things appeared to be. We stayed in October and arrived at dark, the hotel looked deserted in the dark, there was hardly any outdoor lighting and as cars don't park at the front it looked almost abandoned. The grounds of the hotel are not well kept which added to the poor impression. I think it would be really helpful if the owners placed some signage outside so it is clear where the check in door is (yes I think there only was one door but as it was so dark and no cars out front it would have been nice to see a sign saying 'reception' so we were sure we were in the right place), also some more lighting is really needed.
Walking along to check in I saw through the window a bar area with chairs all stacked up on the tables, what a shame that this area wasn't utilised as it would be a nice area for guests to relax in the evening and it would also go a long way to making the hotel look nice from the outisde and see some life!
We had a 'superior' room - I dread to think what a lesser room would have been like! We were in the main building but in a section that appeared to be an extension. The first thing that hit us when we walked in was a horrible musty smell. There were several hairs in the bath. And a dead spider crushed into the ceiling, nice! The quality of the extension to the building was poor as the room was squint and it felt like we were sinking - although I could have looked passed this had other things been better. The room is dated with some fixtures past their best.
There is a TV in the room and some drawer units - unfortunately some of the drawers were filled with a bag of rubbish left by another guest. I wonder if the cleaners struggle to keep on top of everything as the next day we went out in the morning and came back at 1pm to find the room still wasn't cleaned despite us leaving a sign out to say it was ready for cleaning - perhaps this is just the time they operate to but I have never had to wait so long for a room to be cleaned before. When we got back to the room at about 7pm we found that the cleaner had opened a window (probably because of the musty smell in the room) and left it open so the room was freezing - not very happy about that.
Also the climate control in the room was super noisy and impossible to sleep with it on. The walls were paper thin and I woke several times during the night thinking somebody was in the room only to find that they were just people walking through the corridor. There was a large gap at the bottom of the door of our room which let in a lot of light - but nowhere near as bad as the door on another room (can't remember the number but it is the one which faces right down the long corridor) it was so bad it was actually hilarious, you could probably get your hand right under it!!!
Breakfast is included in the room rate and it was a nice offering and plenty to choose from - one thing going for this hotel. One thing I did think though was that some of the hot items were not piping hot, not a big deal but I remember thinking it both mornings. Also some backround music or something would be nice as it was painfully quiet with no atmosphere!
If you are staying in the main building you have to walk over the pool to get through to the breakfast room - quirky but cool. One small thing though!...when walking along the room corridor at the end you are faced with a few closed doors and it's not clear which door goes where...a simple sign saying pool, reception and breakfast room would help.
I understand that this hotel got new owners some time ago now and that they say they are upgrading the hotel step by step - fair enough but I really don't think the room we stayed in can be described and charged as a 'superior' room - if rennovations are ongoing then this should be reflected in the price...you can't charge simply based on a good location alone.
I would not return to this hotel, the main thing I can't look past was the awful musty smell which hits you when you walk into the room we were given. Perhaps we were unlucky as other reviewers speak highly of this place so maybe we got a sub standard room.
- Official Description (provided by the hotel):
- The Northern Lights Lodge is family owned and operated and located on the mountain road in Stowe. We are the closest affordable hotel to Mount Mansfield and the Stowe Mountain Resort. We are just minutes away from many great dining options and activities. Our amenities include a seasonal outdoor pool, heated indoor pool, hot tub, sauna, and game room. In the summer, both kids and adults enjoy playing in or lounging along the banks of the west branch river, located directly behind the Lodge. All of our rates include a hot country breakfast daily. We hope to welcome you to the Lodge soon. ... more less
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- Also Known As:
- Northern Lights Hotel Stowe
- Northern Lights Stowe