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All reviews the upper deck cookies and milk outdoor pool salad bar great restaurant higher ground room was clean downtown burlington great place to stay waffles queen bed free breakfast french toast would stay here again front desk staff close to the airport shuttle service
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Reviewed 27 April 2016

This hotel is the best for service and cleanliness. The rooms are well appointed, the beds are very comfortable and the food at the Upper Pub is to die for! We come here 2 to 3 times a year as the hotel is situated close to the shopping malls and outlets. Will continue to come here as long as I can and would suggest this as a place for family, friends, a girl's night out, etc.

Date of stay: April 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey J, Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 April 2016

Thank you for reviewing us! We are thrilled to hear that you rank us the best in service and cleanliness, two areas that we have very high standards for. It is wonderful to hear that you had such an enjoyable experience with us here at the Windjammer. We hope you will come back and see us again soon!

Warm Regards,
Kyle Donley
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2016

Took my daughters but one especially to visit the University of Vermont. It was right down the street from the college. Just as comfortable and clean as the one I stayed in in Maine. I asked for a pullout bed and they were there within 5 minutes. Very clean. Breakfast was good, the basic buffet. Overall I would recommend this to anyone business or pleasure! And they take AAA!

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank susanmP5524BW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey J, Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 April 2016

We are thrilled to hear that you enjoyed your stay with us as much as you did! It is always a pleasure to have prospective UVM students and their families stay with us. We hope she liked the school as much as you liked the hotel so that you have an excuse to come and see us again in the future!

Warm Regards,
Kyle Donley
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2016

Great hotel, staff and value. They are in the process of upgrading the rooms and the changes look amazing. My only complaint was that breakfast was cold. Breakfast is usually served in the lobby, but the lobby is under renovation so it was being served at the Windjammer restaurant, the eggs, bacon, sausage and french toast were cold. Obviously their warming trays were not working properly. Overall though this is a great hotel, super friendly and helpful staff. This is the only place we stay when we travel to Vermont.

Date of stay: April 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Colleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey J, Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 April 2016

Thank you for taking the time to write about your experience with us. We are glad to hear that you are enjoying your stays here at the Windjammer! I am sorry to hear that the breakfast service was not up to standards. This is something I will look into immediately to ensure our temporary breakfast service is up to par. Thank you for telling me about this so that we can improve our processes. We hope you will come back and see us again soon!

Warm Regards,
Kyle Donley
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2016

We stayed here with my hockey team for a local tournament. I was impressed with how pet friendly the hotel was. Dogs receive a bone upon arrival, and staff is very welcoming to them. The grounds and surrounding area are outstanding for dog walking. Our room was nice, normal amenities, we had no problems with wireless internet, but there were times the cable TV reception was choppy. There is a restaurant and pub onsite that is very popular. We had 2 meals in the pub. Craft beer selection is generous, and the menu was wonderful. Our waitress Emily gave us outstanding service. We'll return to this hotel. We've stayed in others in past years, but this meets our needs best.

Date of stay: April 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank dawn3g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey J, Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 April 2016

We are happy to have been able to accommodate you and your furry companion! Our staff are all dog lovers and are happy that you found our arrangements so fitting for your needs. Thank you for writing about your experience. We hope you will come back and see us again soon!

Warm Regards,
Kyle Donley
Assistant Front Office Manager

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Reviewed 25 April 2016

The staff were friendly and helpful. When we were a little late for the shuttle, the front desk fellow called me in the room to make sure we were up. The layout of this property is a little odd, but it's off the main road so not too noisy.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey J, Manager at Best Western Plus Windjammer Inn & Conference Center, responded to this reviewResponded 30 April 2016

We appreciate you taking the time to review our property. It is nice to hear that you enjoyed your stay with us here at the Windjammer. I will be glad to share you kind words with our desk staff. We hope you will come and see us again soon!

Warm Regards,
Kyle Donley
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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