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Brandon Inn
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Reviews (135)
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All reviewsdietary needslarge bathroomhistoric feellarge groupold worldnon stoprooms are comfortablelong trailcharming hotelnew englandcup of teaowners and staffbedroom suitelast monthcafe provencehigh ceilingscommon areas
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102 - 107 of 135 reviews
Reviewed 5 November 2011

My girlfriend and I stayed at the Brandon Inn on the tail end of this year's foliage season. This inn clearly has the potential to be a cut above the rest, and in our opinion, greater attention to detail would put it there.
On the plus side:
We were immediately offered a discount to the advertised rate, and they were able to accommodate us on very short notice. We were given a room with it's own temperature control. The staff was very courteous and helpful. The Inn itself has a very nice authentic, historic feel to it.
On the minus side:
The breakfast was not good. The eggs were oily and runny, and the pancakes were served with a store-bought corn syrup rather than maple syrup - in Vermont?! Please, maple syrup is not that expensive and people can and will tell the difference. If you don't want to fork over a few extra dollars to serve this authentic Vermont product, then don't offer pancakes or waffles! We skipped our second breakfast and got a pastry and coffee down the street.
Our housekeeping service between nights was not thorough. Our bathroom was not attended to, and our drinking glasses were not sufficiently washed. We had to wash them ourselves. We appreciate good service and do tip accordingly, but in this case, it was difficult to do. We realize it was a slow weekend at the inn, but for us, we still expected the proper service.
Again, the staff was extremely nice and helpful, and the building is a beautiful place to stay. Perhaps we just caught them on an off weekend. We love Brandon!

Room Tip: Some rooms have their own temperature control, some don't.
  • Stayed: October 2011, travelled as a couple
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4  Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonInnVt, Owner at Brandon Inn, responded to this reviewResponded 7 November 2011

Thank you for taking the time to review our Inn. We always take comments from our guests very seriously. We're glad to hear that you were pleased with our friendly staff and accommodations. The complimentary breakfast includes homemade granola, freshly baked pastries and fruit, and several other items. Occassionaly on slower mornings, we do not display these as a buffet and we're sorry if your server did not offer these to you in addtion to the hot meal . Eggs are usually prepared as requested, so perhaps your preference was misunderstood. In the past, we did offer Vermont Maple Syrup to our guests. It is not cost effective, especially when we see the wasted syrup come back on the plates. We have not raised our room rates in 5 years and still offer specials and discounts, despite the rising costs of labor, food, utilites, etc. It is a constant dilemma trying to offer the highest quality of service without increasing rates. Many of our guests have mentioned that we should serve Vemont Maple Syrup and we are going to re-visit this request. Regarding the glassware, they often get water spots from the dishwasher and we have reminded housekeeping that they must check and polish them. We totally agree that details are important and we continually strive to improve guest satisfaction. Yes, Brandon is a wonderful town and we invite you to stay with us again when you next visit. Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2011

The Brandon Inn is located in the center of town. The decor of the rooms and lobby were great. The rooms were very clean and the beds were very comfortable. The noise level was very quiet which was great for sleeping. The people at the Inn were very helpful, nice, and courteous. The breakfast Buffett was awesome. It was a hot country style breakfast that included eggs, bacon, sausage, bread, fruit, pancakes, etc. It was a pleasure to stay at the Brandon inn and highly recommend.

  • Stayed: October 2011
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1  Thank Louie214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrandonInnVt, Front Office Manager at Brandon Inn, responded to this reviewResponded 11 October 2011

Thank you so much for taking the time to review The Brandon Inn. We are so glad that you had a good night's sleep and enjoyed your accommodations and the breakfast. It is great that you mentioned about us being so centrally located that you can walk to shops and restaurants during your stay. We'd like all our potential guests to know that. Please come back and visit again soon.

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Reviewed 23 September 2011

The Brandon Inn receives 5 stars from us! The hosts and staff are most hospitable and very accommodating. Our recently renovated room was spacious and attractive. The bed was very comfortable and a lamp strong enough for bedtime reading was much appreciated. The radoi was tuned to an excellent classical music station. The bathroom featured a marble floor and sparkling new fixtures. Breakfast was delicious, copious and artfully presented.. We look forward to a return visit.

  • Stayed: September 2011, travelled as a couple
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Thank 90KdeW90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

I am a tango dancer, and was at the Brandon Inn ( Sept. 2011) for their hospitality during the Moonlight Tango in Vermont event.
It is an old Inn, my room was very comfortable and quite large, and the bathroom was great!
Round tub surrounded by pull around curtains, vintage black and white towels, lots of shelf space.
Good lighting, and a cozy feel. What I like is NO TV, even in the bar. Wonderful furnishings that are kind of tried and true and real, not a decorator look. Fabulous wood floored ballroom, garden room, front decks. Brandon is tiny, and you can walk to the few cafes right around the corner. The hotel had great and friendly service, and the price is right. Our special dinners were top notch, and they made exquisite vegetarian entrees just for us vegetarians. Breakfast was great. Don't miss staying in this splendid one of a kind place if you are visiting Vermont.

Room Tip: Choose the second floor, so you won't have to carry your bags up so many flights of stairs. Yes, there is someone to help with bags.
  • Stayed: September 2011, travelled with family
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Thank kikibri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2011

My wife and I went there for a tango festival. We really enjoyed it. The food is REALLY good. The quality of the breakfast buffet was very good, and the dinners were outstanding. The other thing I liked about the Inn was the overall service. The people are friendly and accommodating. I will go back.

  • Stayed: September 2011, travelled with friends
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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