At the time of this writing, the Lexington St. George was rated 17 out of 43 hotels. The following is a very detailed review of The Lexington (formerly Holiday Inn) Hotel in St. George, Utah, regarding our three day stay. I didn’t know what to expect upon arriving, as the exterior looked nice, with dated brick architecture (circa late 80s, early 90s). I am a traveler that likes to stay at the higher end hotel chains and get the newest hotel possible, but I wanted to be open- minded. Despite the dated exterior, the exterior of the property is maintained – the interior is another story.
Front Desk staff worked to immediately check guests in – in fact, it was one of the fastest registration times at a hotel I have ever experienced. Free Otis Spumkmeyer Cookies are available (of at least three varieties) along with regular coffee, decaf coffee, and hot water). The Front Desk also has a seating area with several sofas, TV area and fireplace. Further down the hallway and down some stairs is the indoor / outdoor pool. I immediately smelled the chlorine from the Front Desk, though I have a strong sense of smell. However, when reading other reviews, I thought the pool was 10 feet away = it is more like 100+ feet away and down some stairs (not visible from the Front Desk). A Fitness Room is located close to the pool and Jacuzzi, and has two elliptical machines, two treadmills, and one stationary bike. There is a TV, water and towels, but no stretch mats nor free weights.
Above the lobby restroom area is a recreation area with a pool table, foosball table, and ping pong table (second floor). The vending machines and an ice machine are also located here.
The configuration of the hotel includes some rooms being inside the main amenities area, but most of them being outside (doors opening to the exterior). Our group was assigned three rooms (Rooms #129 – 131).
ROOM ITSELF – Our rooms had two queen beds and the size of the room (21 feet long x 15 feet wide) is very impressive. There are three chairs in the room and plenty of space. The room includes a small microwave; a double sized “mini refrigerator,” a nice flat screen TV, a small coffee maker, and ice bucket with four glasses. Desert Breeze organic toiletries are used in the bathroom (lotion, shampoo, conditioner and soap).
The bathroom / wall closet area is nice with one sink in the tiled wall closet area, and a second sink in the area with the toilet and tub/shower combo. The tub has an extended curtain rod which allows for more showering room, however, the extended curtain rod makes the use of the toilet awkward if the door is left open. However, the toilet was a teeter-totter toilet, as when you sat on it, the back end when up shifting the water tank lid. Also, we had ants in our room, and called for the room to be sprayed. The smell of the bug spray kept me up at night despite us airing out the room for two hours. Others in our party noted flies in their room.
There is minimal noise from upstairs guests. When you look up, the ceiling tile reminded me of acoustic tile, but it is not offensive. In addition, you cannot hear noise (from the TV, talking, etc.) from guests next to your room or behind it. The water temperature slightly fluctuated from hot, to a little less hot and back within three seconds a couple of times when using the shower in the night, but that is just an observation. There was not a huge difference from hot to cold, no loss of water pressure, etc.
The furniture is medium stained wood (modern colonial). Beds are comfortable, though the pillows were too fluffy for three out of four of us – and all pillows are very plush. Pillows are generous (four per bed) and the room has two telephones (one at the desk and one on the large nightstand). The front door “sticks” and the credit card room key has to be swiped three times each time access to the room is needed.
One in our party was assigned to Room #129, but had to be relocated to another room because there was absolutely no water turning on at all in the shower. Management worked to make the situation right by relocating him to a better room, rectifying that night’s charge, and helping him relocate his luggage. Things like this can happen, and they were professional and helpful. The new hotel room was double the size of his previous room, with a very large heart shaped Jacuzzi tub and very long counter sink. We had to chuckle because it reminded us of Niagara Falls, but the room was charming, two chandeliers and all. He was happy to be relocated to a room still close enough to us despite the hotel being sold out.
HOTEL STAFF – Everyone is friendly, accommodating and efficient from the front desk, maintenance, housekeeping, to restaurant workers = the very best in St. George.
BREAKFAST - Staff in the Orchid Restaurant area next to the Reception Desk were on the ball, and breakfast is served from 7 a.m. to 10 a.m. Items include: waffles, pancakes, eggs, biscuits and gravy, sausage, hash browns, oatmeal, cereal, fresh fruit (watermelon and canned peaches), bagels and assorted bread, and donuts. Also, hot chocolate and cappuccino as well as coffee are available. Orange juice and apple juice are available
ICE – Though there is one vending machine for ice, the hotel encourages guests to get ice for large ice chests at the front desk. I think it is great that the hotel offers this option to guests.
The hotel is close to shopping and restaurants, and is easy to find. Families in particular would find this hotel comfortable with enjoyable activities. The experience with the ants and bug spray, overly fluffy pillows, teeter totter toilet, and broken shower were frustrating and lowered my rating of the facility. Even though the hotel is older, it could be better maintained with a proactive rather than seemingly reactive approach.
- Official Description (provided by the hotel):
- Red Lion Hotel & Conference Center St. George is the ideal place for your stay in Utah's Dixie. Our St. George hotel has cozy rooms and suites that ensure you'll have a comfortable space to return to after a day of adventure. Our friendly, hard-working staff is always on hand to make sure your needs are met. Getting to our hotel in St. George, Utah is easy with our complimentary airport shuttle and free parking. Once you're here, our hotel's many features, like an indoor pool and whirlpool, let you unwind. If you're here for business travel, our outstanding conference center and meeting facilities will allow you to host a productive meeting. St. George, Utah sits at the convergence of the Great Basin, the Mojave Desert, and the Colorado Plateau. The area's majestic beauty makes it perfect for exploration. Embark on hiking, horseback riding, and caving adventures in the many surrounding national parks. Also, make sure to take in 18 holes at the area's stunning golf courses. Welcome to our hotel in St. George. We'll help you feel at home while you're away from home. ... more less
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- Also Known As:
- Lexington Hotel And Conference Center
- Lexington Hotel St. George
- Holiday Inn St George
- St George Holiday Inn
- Red Lion Hotel & Conference Center St. George Utah