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“Ok, but not as good as most HGIs” 3 of 5 bubbles
Review of Hilton Garden Inn St. George

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Hilton Garden Inn St. George
Ranked #9 of 41 Hotels in St. George
Certificate of Excellence
GreenLeadersBronze level
Denver
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Ok, but not as good as most HGIs”
3 of 5 bubbles Reviewed 30 March 2012

The main reason for not rating this HGI higher was that the room was not as clean as I expected. There was hair in the tub and bed linens, as well as some debris around the trash. It also had an unusual smell, not unpleasant, but like a perfume, or cleaning solution. It makes me wonder if someone had smoked in the room against policy, and they had to clean it? Also, the carpets appeared soiled and older. I suspect this was more of an anomaly than the norm based on other reviews.

I travel frequently for business and have a certain expectation for the HGI experience, this one did not justify the increased cost of the room. It was more what I would expect from a $70 a night budget hotel.

Lobby area was nice and beds were adjustable and comfortable, as expected. Internet was available and worked well.

  • Stayed March 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jbe_worldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgugi, General Manager at Hilton Garden Inn St. George, responded to this review, 8 April 2012
Thanks for your review of our hotel. We always welcome helpful comments and we it is our goal to give 100% in all areas of cleanliness and service. We will take your comments to heart and use them as a training tool with our staff. We will look forward to seeing you again. Thanks!
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718 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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  • French first
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English first
san diego
Level Contributor
162 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
4 of 5 bubbles Reviewed 18 March 2012

Adjacent to the Convention Center. The rooms are clean and comfortable. The staff is very nice and accomodating. Restaurant serves a nice breakfast.

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank funsandiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgugi, General Manager at Hilton Garden Inn St. George, responded to this review, 8 April 2012
Thanks for your great review! We always strive to give our best in service and keep our hotel clean. We look forward to seeing you and your family again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah
Level Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

The rooms are immaculate and the location is great. The staff is friendly and the service is excellent. This is one of the cleanest hotels to stay in the St. George area and offers great ammenities. The business office is excellent.

Room Tip: Ask for a room that does not have highway noise.
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  • Stayed April 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank katie88889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis_Dyer, Manager at Hilton Garden Inn St. George, responded to this review, 14 June 2012
Great to see that your overall experience here at our property was great. Our rooms are clean, staff is friendly, and the service is excellent. Our business center was updated earlier this year and functions great for the needs of our guests. We hope that you have a great warm summer and that we see you again here at our property.
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Cody, Wyoming
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

Excellent facilites well maintained. This hotel is right next to Dixie Center and from the hotel to the center you only have to be outisde for about fifty feet. They only serve brekfast in the hotel. No restaurant in the hotel but there is one directly across the street and one across the street and about a half a block down. Others nearby. When attending a function at Dixie Center, this is THE place to stay. Our third year to do so.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Just_Plain_Ornery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis_Dyer, Manager at Hilton Garden Inn St. George, responded to this review, 1 March 2012
Great to see that you were able to stay with us with your convention right next door. We do have a lounge in the evening that does serve dinner from 5pm to 9m everyday as well as provide room service each day during the same hours of operation. Thanks for staying with us for the last 3 years and we hope to have your for many more years to come! If there is ever anything more we can do for you please let us know and we will be more than happy to assist.
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Salt Lake City, Utah
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Have stayed here various times. Staff very friendly, accommodations always very good.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pablored
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis_Dyer, Manager at Hilton Garden Inn St. George, responded to this review, 1 March 2012
Great to see that our staff provided you with a great stay here in St. Geoge! We hope that you have a great year and look forward to seeing you here at our property on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn St. George

Property: Hilton Garden Inn St. George
Address: 1731 Convention Center Drive, St. George, UT 84790
Phone Number:
Region: United States > Utah > St. George
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in St. George
#8 Business Hotel in St. George
#11 Romantic Hotel in St. George
#14 Family Hotel in St. George
Price range (per night): ₹ 7,788 - ₹ 18,063
Hotel Class:3 star — Hilton Garden Inn St. George 3*
Number of rooms: 150
Official Description (provided by the hotel):
Red sandstone bluffs and black lava rock ridges surround the Hilton Garden Inn St. George. The hotel is minutes from historic downtown St. George and convenient for day trips to Snow Canyon State Park and the Virgin River Trail System. Guest rooms offer complimentary high-speed Internet Access, a mini-refrigerator, and a microwave. The property also features an indoor pool, whirlpool, fitness room, on-site dining at the Great American Grill, and complimentary airport shuttle service. ... more   less 
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Also Known As:
Hilton Garden Inn St. George Hotel St. George
Hilton St. George
St. George Hilton
Hilton Garden Inn St. George Utah

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