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“Loved it!” 5 of 5 bubbles
Review of Hilton Garden Inn St. George

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Hilton Garden Inn St. George
Ranked #10 of 41 Hotels in St. George
Certificate of Excellence
GreenLeadersBronze level
Northern Utah
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Loved it!”
5 of 5 bubbles Reviewed 21 January 2012

We visit St George frequently for winter getaways and softball tournaments. This is definitely one of our favorites for this town. We have stayed at a lot of different hotels in town (easily a couple of dozen different ones). We usually like to stay in a Marriott or a Hilton whenever possible. This is a great hotel and the service is always excellent whenever we stay here. I can honestly say that we have not had one problem or complaint and we always get a great night sleep. The breakfast is not free, but, the breakfast you can purchase is exceptional for a $10 fee and we look forward to our breakfasts here.
This hotel is definitely a winner with me and my family. Service is very good and the property is very well maintained.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IamaTravelingfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgugi, General Manager at Hilton Garden Inn St. George, responded to this review, 23 January 2012
Thank you for your great comments! I am glad to see that you enjoyed your visit with us. It is our goal to always exceed your expectations.
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707 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Sandy, Utah
1 review
5 of 5 bubbles Reviewed 13 January 2012

I was there for a convention and was extremely impressed. Best service that I have ever experienced. Staff was friendly and rooms were clean. Hotel looked new. I will definitely go back.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank brett h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curtis_Dyer, Manager at Hilton Garden Inn St. George, responded to this review, 15 January 2012
Great to see that our staff took care of you during your stay here in St. George. The housekeeping staff does a great job on keeping the rooms fresh and clean. We really appreciate your business and look forward to your next visit whether it be for another convention or for leisure. Thanks and have a great 2012!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 27 December 2011

Hilton has a reputation of quality, genuine service in a clean, comfortable room. Unfortunately some of these qualities are missing from this location. Stayed four nights over Christmas and housekeeping missed the room 2 out of the four nights. The last night was the final straw. When we returned after spending the day with family, the in-sincere apology from the desk clerk concerning the lack of service was insulting. She offered to have the maintenance man come up and clean the room at that time, but I had people that needed to get to sleep due to the fact that we were leaving early in the morning. Something is just a little off at this location. With all of the other choices in the St.George area, this hotel will no longer be on my list.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Todd25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgugi, General Manager at Hilton Garden Inn St. George, responded to this review, 8 April 2012
I am sorry for your problem with our Hosekeeping Staff. Unfortunately we are not allowed to enter a room with a do not disturb sign hanging on the door and our Housekkepers leave at 5pm. Our Night Maintenance staff is trained to clean rooms and I'm sorry you refused their service, as it would have been excellent. We strive to give excellent service and keep our hotel exceptionally clean. Thank you for your review !
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North Las Vegas, Nevada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 22 December 2011

For the price I expected a nicer place. I stayed there on a trip with my sister. It's right by the Dixie Convention Center and across the street from a Cracker Barrel. The room was small, and not as clean as I expected. There was a lot of hair on one of the beds. Their advertised warm cookies before bed was a plate of store-bought, cold cookies at the front desk. No breakfast is included in the price either. It wasn't a horrible experience but I don't plan on staying there again.

  • Stayed November 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lillian37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 October 2011

Very nice hotel with a good fitness room. Dumbells, cable machine, and cardio machines. It is close to Zion National Park (35 minute drive) and close to lots of great golf courses. We had a company sales meeting here and the staff was very helpful. Great service.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mdipierro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sgugi, General Manager at Hilton Garden Inn St. George, responded to this review, 20 January 2012
Thanks for your review. We are happy to hear that you enjoyed our new fitness center and that your service was great. We strive to take care of our guests and provide excellent guest service!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn St. George

Property: Hilton Garden Inn St. George
Address: 1731 Convention Center Drive, St. George, UT 84790
Phone Number:
Region: United States > Utah > St. George
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in St. George
#8 Business Hotel in St. George
#11 Romantic Hotel in St. George
#14 Family Hotel in St. George
Price range (per night): ₹ 8,089 - ₹ 18,452
Hotel Class:3 star — Hilton Garden Inn St. George 3*
Number of rooms: 150
Official Description (provided by the hotel):
Red sandstone bluffs and black lava rock ridges surround the Hilton Garden Inn St. George. The hotel is minutes from historic downtown St. George and convenient for day trips to Snow Canyon State Park and the Virgin River Trail System. Guest rooms offer complimentary high-speed Internet Access, a mini-refrigerator, and a microwave. The property also features an indoor pool, whirlpool, fitness room, on-site dining at the Great American Grill, and complimentary airport shuttle service. ... more   less 
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Also Known As:
Hilton Garden Inn St. George Hotel St. George
Hilton St. George
St. George Hilton
Hilton Garden Inn St. George Utah

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