My family and I stayed here for a week of skiing and fun in March. From the outside, I wasn't too sure of this place, but once we got to our room all my fears were resolved. The room was amazing, great luxury features, beautiful views of the mountain and excellent, accomodating customer service. The only complaint I would have is that the parking is not well sign posted. Other than that I can not complain about anything with our stay there. Will definately stay here again next time we're in Park City.