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Reviewed 3 weeks ago via mobile

Very nicely appointed rooms with plenty of amenities. I especially liked the 6 hot tubs nestled into the rocks. It is very beautifully designed. I also enjoyed the location of the hotel. They offer most major movie channels and free WiFi of course. The kitchen is fully stocked for cooking and the room has a safe. Very comfortable bed and shower. I would definitely stay here again if in park city.

Stayed: September 2018, travelled as a couple
Thank arthursmom11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's MountainSide, responded to this reviewResponded 2 weeks ago

We are pleased you enjoyed your time with us! Thank you for your TripAdvisor review and for sharing your #vacationgreatness. We look forward to your next stay at a Marriott Vacation Club resort!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I was not impressed with my stay here. The pros were: hotel was nice and the room was comfortable. The beds were more comfortable than most of the marriotts. I’ve stayed 75 Marriott nights this year and the staff was very underwhelming and almost rude at this location. If you don’t care about the staff and customer service experience, you’ll like this hotel. They could care less that I was a premier platinum elite member and refused to upgrade my room even though this was obviously a very slow time of the year to visit that hotel. They told me I had a mountainside room which was actually a view of a parking lot and one hill with nothing on it. It was laughable to call it a “mountainside view”. Next time I think I’ll go stay at the half price Hilton’s to get a better customer service experience. Very underwhelming as a “category 6” hotel.

Stayed: September 2018, travelled on business
Thank kellymulkern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's MountainSide, responded to this reviewResponded 2 weeks ago

Thank you for your review and for visiting MountainSide, Kelly. We are sorry to hear your stay was not exceptional and appreciate your feedback. While Marriott Vacation Club resorts do not offer complimentary upgrades, you may still use this benefit at other Marriott brands. Please know, your comments will be shared with the senior resort management team. We do hope your next stay with Marriott Vacation Club is exceptional.

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Reviewed 5 September 2018

Nothing better than to walk out your hotel and pretty much right onto the ski lift!! Hotel is wonderful with very attentive and helpful staff. Rooms are great for larger groups. During winter time the atmosphere is as you would expect - cheery, warm fires in the lodge, seasonal decorations, etc. We have come here almost every winter season (went to Tahoe the years we couldn't get into this place) and will continue to do so even after I can't ski anymore.

Stayed: November 2017
Thank OceanDiver57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's MountainSide, responded to this reviewResponded 4 weeks ago

We are so happy to hear you enjoyed your time with us! Thank you for your review and for letting us know about your visit on TripAdvisor. Our team looks forward to seeing you again soon at a Marriott Vacation Club Resort!

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Reviewed 3 September 2018

We are MVC owners and traded into the property for a week in Aug. Location at the base of Park City Mountain is nice for summer activities and the free bus service around Park City was great. Service was good but no bar or restaurant part of the resort but a few connected to the property at the ski resort.

Villa’s are ok layout, on the smaller side but in ok shape. Everyone in our 2 BR unit was stuffy and looks like the air vents need a good cleaning with dust and mold. Beds were ok but not up to the same standards comfort wise as other MVC or Marriott Hotels. Pool area is small and on the weekend was busy but weekday was good. Hot tubs are good but wish other guests payed attention to signs and resort enforced no kids in hot tubs.

All in all we enjoyed our time and if not looking for the proximity to the resort we would try the other MVC property off Main st.

Room Tip: Higher and pool side for the views
  • Stayed: August 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank johnfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's MountainSide, responded to this reviewResponded 5 September 2018

Thank you for your review! We are always looking for ways to improve and appreciate your feedback on your recent stay. Please know, your comments will be shared with the senior resort management team. We do hope to welcome you back soon and thank you again for your review!

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Reviewed 31 August 2018 via mobile

Dear friends that we travel with have told us about Marriott’s MountainSide. We decided to give it a try and now so glad we did. 5 star top to bottom and inside and out. Rooms & suites are spacious and clean. Our view is over the pool, 5 hot tubs, ski lifts and the beautiful mountains surrounding Park City. Staff very professional and helpful. Not cheap but you get what you pay for.

Stayed: August 2018, travelled with friends
Thank ZaztheOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarriottVacationClub, Customer Care Manager at Marriott's MountainSide, responded to this reviewResponded 5 September 2018

Thank you for your 5-star TripAdvisor review! We are delighted your family enjoyed your stay with us and look forward to seeing you again for more #vacationgreatness

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