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Reviews (14)
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Reviewed 22 January 2016

The Black Diamond Lodge was perfect for our MLK weekend ski trip to Deer Valley. We were 3 moms and 4 kids, and the location next to ski school/ snow park lodge could not have been better. The bunny slopes were right outside our window.

We rented a 3 Bedroom/4 Bath condo. I was a little hesitant as the decor online did not look so appealing, but the condo/amenities were beautiful in person. Modern and clean.

Condo: Well laid out, spacious, modern, great storage space. Flat screen TVs in each room, and in the den/living room. Kitchen had every utensil/appliance you might need though we did not cook during our short stay. One bathroom had a sliding door that kept getting stuck, and another bathroom’s shower door broke during our stay. Otherwise unit was well-maintained. Hot tub on unit deck was nice after a day of skiing.

Housekeeping: Unit was pristine when we arrived. Day to day, it seems like they just tidied up but did not clean thoroughly (ie. bandaid wrapper on floor that one of the kids dropped remained there after the cleaning).

Service: Exceptional. Front desk staff/manager, ski valets were so helpful and gracious. Everyone was pleasant, accommodating, and smiling (despite our rambunctious group). Liked the use of texting to contact staff.

Ski Valet: Such a nice feature to be able to ski back to the condo, and have the valet help us with our boots/store equipment. One set of our ski boots was misplaced overnight and the manager personally went down to skier services to get a replacement. The ski valet helped us carry back our ski returns at the end of our trip. Again, staff/service was wonderful. Minimal to no lugging of ski equipment if you stay here, which was ideal for us!

Amenities: Continental breakfast (pastries, oatmeal, cereals) was complimentary. It was held in the kids’ playroom and there was not much seating, but we preferred taking the food up to our room anyway. The coffee machine was great -- and could make any hot chocolate/coffee drink you could think of. It was also located in playroom, and available all day. Finally, there was a complimentary apres ski spread with wines/beer/soft drinks, appetizers (turkey chili one day, deli meats/bread another), cookies put out daily.
**Kids playroom has a wii, ping pong table, ?foosball I think, games, chalkboard -- the kids enjoyed it.

We had stayed at Montage in a 4 bedroom residence previously. That was very nice (with many on-site activities over Thanksgiving) but I would consider Black Diamond comparable in terms of comfort and convenience (especially when traveling with kids and wanting to be close to ski school). Black Diamond wins for warmth and complimentary features (breakfasts/apres ski). And the unit we stayed in was equally nice, cozier, and a better value. Montage is larger (so more walking). It has better toiletries and resort features (ie indoor pool/bowling/tubing/smores). So depends on what your are looking for...

Overall, great stay. Would return and stay here again. As an aside -- next time, will rent skis from ski butlers or similar instead of deer valley resort -- as that would make the trip even more convenient. Would be curious how Black Diamond compares to Trail's End, which seems to have more reviews on Trip Advisor.

  • Stayed: January 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank krmsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2015

We ended up staying elsewhere. I cannot recommend these people enough, however, as they were very helpful and efficient in guiding us through all possible accomodation options not only at Black Diamond but also the surrounding lodges.

Stayed: December 2015, travelled with friends
Thank zherussian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2015

While not on the same level as the Montage or the St Regis right above it on the bluff, the Black Diamond lodge is great for families. It is a true ski in/ski out property with a great locker room and attentive staff. You can work through the concierge to book restaurants and other activities (snowmobiling, horse drawn sleigh) but make sure, especially if you have a large group, that you get your transportation locked down (don't rely on the car service as it can be in demand). We were twelve people and rented two 3 bedroom condominiums -- both were well maintained with great kitchens and decks with hot tubs. Less than 10 minutes drive to downtown Park City and the St. Regis entrance is a 2 minute walk (right next door). Really convenient and, when you look at what it would cost to have 12 people stay at one of the resorts mentioned above, you really can't beat the price for a big group.

  • Stayed: December 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank jmersky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2015 via mobile

Decent rest after my Trans-Pacific flights. Food is terribly overpriced. Junky toiletries. Bell carts available in lobby. Front Desk staff is surly. Nintendo WII charges were outrageous. Maybe we'll stay again.

Stayed: November 2014, travelled with friends
2  Thank Corey N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

This was an incredible property overall. I am in the hospitality business and I have to say that the staff definitely gave a five star level of service. The apres ski and continental breakfast was a nice touch. The location was great and the quality of the property was very upscale. Perhaps the best touch was the Escalade car service to anywhere in the Deer Valley/Park City area. They were always prompt and courteous while at the same time very personable. The kids room was a nice amenity to have which included chalk boards, bean bags, television, ping pong and table soccer. The only down side to the entire trip was that Deer Valley doesn't allow snowboarders so you will have to split up your family if you have any boarders. Kristi the concierge is great to make sure and use her for any of your reservations. Lift tickets can be bought and charged to your room at reception so you can go straight to the lifts.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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