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“Don't Stay Here!!!”

M Star Hotel Heber City
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M Star Hotel Heber City
Ranked #3 of 3 Heber City B&B and Inns
Beautiful Wisconsin
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Don't Stay Here!!!”
Reviewed 18 November 2009

We hope to never have another experience like this one! We booked a room at this National Nine for two nights (used to be a Rodeway Inn). There was no place to hang our clothes in our room, so we had to lay them over a broken chair. We had a hard time sleeping because the water heater kept banging all night. The wiring connecting the TV to VCR was rather unusual, to say the least. Next AM, we asked to change rooms so we could hang our clothes -- went to several other rooms and the wardrobes smelled so bad of mold & mildew, we couldn't use them - not clean. The carpeting on the stairs to the 2nd level is ripped and hazardous with rusty metal showing through. Soap, shampoo, tissue, etc. were not good quality (all from India). Paid a lot, told the mgr it was only worth $30 -- he thought he could charge a lot because of area - Not! Finally got a refund for 2nd nite - stayed down the street at the lovely Alpine Lodge for $10 more. Do the same and save yourself some grief.

  • Stayed April 2009, travelled as a couple
    • Value
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    • Rooms
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2 Thank Railfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

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Traveller tips help you choose the right room.   Room tips (5)
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English first
Alberta
Level Contributor
102 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 9 August 2009

I booked rooms here in August for when I'd be attending the Heber City Cowboy Poetry Gathering & Buckaroo Fair which occurs in November.
When I got to HC, I went to the Rodeway and attempted to check in. I had my Expedia confirmation CLEARLY indicating what nights I was booked for. Well, the desk clerk could not find my reservation at first. She was very annoyed with other guests - especially one that dared to come to the office & ask for a paper plate. Anyway, when she finally found my reservation, she had the wrong dates. I attempted to show her my Expedia confirmation and she would NOT even look at it. She said I was wrong and too bad, but the dates I had didn't match there records so I was out of luck. Seriously!
I tried several times to get her to look at my confirmation but she refused and would not even consider finding a solution. So I ended up telling her to cancel the reservation and I went to the Holiday Inn where I was lucky to get a room.
So I didn't actually stay here but based on the clerks rudeness and attitude, I would not ever stay at this hotel. And probably not any Rodeway Inn.

  • Stayed November 2006, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank CowboyUpAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about M Star Hotel Heber City

Property: M Star Hotel Heber City
Address: 425 S Main St, Heber City, UT 84032-2240
Region: United States > Utah > Wasatch Range > Heber City
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #3 of 3 B&Bs / Inns in Heber City
Price range (per night): ₹ 4,259 - ₹ 5,033
Hotel Class:2 star — M Star Hotel Heber City 2*
Number of rooms: 21
Reservation Options:
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