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“Disappointing Experience”

Skylite Boat Rentals
Ranked #5 of 16 things to do in Big Water
Attraction details
South Jordan, Utah
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Disappointing Experience”
1 of 5 bubbles Reviewed 8 September 2011

We recently rented a boat from Skylite Rentals for 3 days to use on Lake Powell. Contrary to the pictures on their website, the boat was very beat up and had problems with the engine. When we called Skylite regarding this, they told us this is just the way the boat is. For $300+ a day, I would expect a boat that operates well and is not falling apart. Spend an extra couple dollars a day and rent from the marinas. Their boats are in much better repair.

Visited August 2011
Helpful?
2 Thank Jessie_scraps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkyliteRentals, Owner at Skylite Boat Rentals, responded to this review, 23 August 2012
We are sorry to hear of your disappointing experience with Skylite Rentals. We try our hardest to keep our boats in good condition but throughout the rental season, our boats collect a lot of fiberglass damage as well as tears in the upholstery. We do not have time to get all of the damages fixed during the season. Most of our cosmetic repairs (unless there are major damages) are made during the offseason which runs October thru April.

Any major damages, however, we do fix before we send the boat out again. We try to make sure that all of our equipment is safe. We do not knowingly send out faulty equipment. Any problems you had with the boat should have been addressed. In situations where there are issues with the boat, we will have it towed back in or have it brought in by the customer and a replacement vessel will be found. Unfortunately, it sounds as though you may have spoken with an inexperienced employee whom has since been replaced. Still, that is no excuse for your experience and we do offer a sincere apology.
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54 reviews from our community

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Date | Rating
  • English first
  • French first
  • Any
English first
Flagstaff, Arizona
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Highly recommend smaller boat touring/rental from Skylite”
5 of 5 bubbles Reviewed 18 June 2011

My hubby and I wanted to spend 3 days on Lake Powell, exploring, and needed a power boat, preferably one we could sleep on (cuddy cabin). I checked the main marinas on the lake and found smaller power boats (no onboard sleeping), renting for $400/day. 9 miles past Wahweap Marina is Skylite Boat Rentals, a small (28 boat) operation owned the last 3 years by Dustin, a wonderfully friendly and helpful man. We got a 24 ft cuddy cabin boat for $300/day. The boat was a 1998 model and the interior definitely showed the 13 year rental history but the exterior and the mechanics of the boat were excellent. It handled very easily for 2 very novice operators and we were able to see a lot of Lake Powell in 3 days. Can't recommend Skylite highly enough. Check out their boats and prices at the website, http://skylite.net

Visited June 2011
Helpful?
1 Thank RubyFlagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkyliteRentals, Front Office Manager at Skylite Boat Rentals, responded to this review, 23 August 2012
Thank you for sharing your experiences! We are glad to hear you enjoyed your time out on Lake Powell and we are so happy we could help. The 24' Cuddy cabin is still running strong and we would love to see you again. Keep us in mind for your next trip to Lake Powell!
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