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“Bad business in a beautiful city”
Review of Surf Motel

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Surf Motel
Ranked #30 of 32 Hotels in South Padre Island
Reviewed 19 May 2016

Staff wouldn't provide any more than 2 towels (it was policy) and didn't have hand towels and couldn't give us wash cloths because we didn't have any to exchange (it was policy). The door and baseboards were rotting and bugs crawled in from under it. Earlier in the year we booked the hotel for a week but checked out after the first night. Staff refused to refund any of the money (it was policy) because we slept there. Very poor business, no customer service, worst experience we've ever had on a vacation

Stayed: May 2016, travelled as a couple
Thank 596pamw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (67)
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5 - 9 of 67 reviews

Reviewed 17 May 2016

This place was dirty! Beds, floors, bathroom were nasty! They only gave one towel to use which looked dirty. The floors were full of sand and dirt. I saw a broken glass on the balcony which was there for as long as I stayed. Will never stay there!!!

  • Stayed: May 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Noe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016

Everything about this place is disgusting! I live in the RGV and i can attest that this "roach motel" is in no way indicative of the people and places of this great area. Spiders and roaches in the room are the least of your worries. There were boards with nails sticking out, sand all over the floor, and a staff that doesn't care if you have a good stay or not. Once you pay and sign your receipt, kiss your money good-bye. Please ask to see the room before you commit. Rent at your own Risk. You have been warned!

  • Stayed: April 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank R D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2016

Dirty! Roaches! Shower head is for a 2foot tall person. Bed was a piece of foam on top of an old mattress. When we complained about the roaches we were told "well it is an old motel" I don't think renovations would help. Tear down and start over. Would make me think twice about eating at connecting Boomerang Billy's.

  • Stayed: February 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kathi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2016 via mobile

This motel is part of our family tradition and was chosen for that reason. I think we were all disappointed by the state of disrepair. The surface cleanliness was adequate and the housekeepers were responsive, but the deep down old gunk would be best handled through renovations (and a new shower curtain). We almost immediately went out to purchase baking soda and candles to rid the room of the musty odor. I found the bed comfortable. The Wife dissents on this point. The beach access cannot be beat. The patio is comfortable. The pool looked clean and inviting, but we did not make time to swim.
There is no heater, so BYOBlanket if you stay in the off season.
THE OFFICE CLOSED AT 9PM. BE CERTAIN YOU ASK WHEN MAKING RESERVATIONS. If my family hadn't arrived ahead of us and paid for our room, I'm not certain how we would have gotten keys.
If you need a cheap place to camp out, while you enjoy the area, this place is fine. Bring your sense of adventure (and humor).
I'd be so excited to see it renovated and restored to the wonderful place I remember.

Stayed: January 2016, travelled as a couple
1  Thank UNTMoms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surf Motel

Address: 2612 Gulf Blvd, South Padre Island, TX 78597-6940
Region: United States > Texas > Texas Gulf Coast > South Padre Island
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in South Padre Island
Price Range: ₹ 4,414 - ₹ 8,178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Surf Motel 2*
Number of rooms: 31
Official Description (provided by the hotel):
The Surf Motel is a beach motel located directly on the beach with access to a long boardwalk so your feet wont burn walking on the hot sand, definately a bonus during our hot summer months! All of our rooms have two double beds, microwave, fridge, sitting area, phone, cable, free wifi, and air conditioning. We have complimentary grills available on our large sun deck right outside the rooms with mulitple seating areas. Our motel has two floors with a large balcony on the 2nd level with a great view of the Gulf. We also have a full bar and resturaunt located right on site, and live entertainment Saturday and Sunday (wether permitting) Swimming pool and beach volleyball courts located right on the beach and we are walking distance to the Islands Entertainment District (Louies, Laguna Bobs, Tequila Sunset, Coconuts), Dining and Shopping. We are smack dap in the center of the island and every where you want to be. The island also offers free bus rides (The Wave)and there is a bus stop right out front of the motel. ... more   less 
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Also Known As:
Surf Motel South Padre Island
Surf Hotel South Padre Island

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