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“They asked me to leave the property if I didn't like it!”

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Holiday Inn Express Hotel & Suites Sherman Highway 75
Ranked #1 of 9 Hotels in Sherman
Certificate of Excellence
Reviewed 19 September 2016

My phone had no dial tone and I couldn't work the coffee maker. I complained and when I came back to my room later that night they still didn't work. The person at the front desk told me she had a note that said they had both been fixed. When I protested and asked her to come to the room and see for herself she told me I was being abusive and she didn't appreciate it and that the manager of the hotel told her that if I didn't like the hotel I could leave immediately. She was very abrupt and nasty and I actually felt threatened and unsafe at that point.

Room Tip: stay at La Quinta!
  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank dwperkins_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (221)
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22 - 26 of 221 reviews

Reviewed 13 September 2016

This hotel is clean, the room was large and very comfortable. The hotel personnel we kind and helpful. I would definitely recommend this hotel. The hotel has a nice pool and hot tub. The breakfast was great and had a good selection.

  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank JoeBrown128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin D, Manager at Holiday Inn Express Hotel & Suites Sherman Highway 75, responded to this reviewResponded 21 September 2016

Mr. JoeBrown128,

Thank you for the praise of our hotel and staff. We work hard to make sure each and every one of our guests is made to feel welcome. We want you to feel like you never left home. We cannot wait to have you back next time you are in the area!

Regards,

Austin Davis, AGM

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Reviewed 12 September 2016

We stayed here because the cost was ~$40-50 less. The hotel was clean, the staff was friendly. The lady running the breakfast bar was super helpful, I watched her take care of someone who showed up well after the breakfast was closed. Definitely went a step beyond.

  • Stayed: September 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank RustonTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin D, Manager at Holiday Inn Express Hotel & Suites Sherman Highway 75, responded to this reviewResponded 21 September 2016

Dear RustonTraveller,

Thank you for the kind words about our hotel. Our breakfast attendant, Connie, was thrilled to see that her efforts do not go unnoticed. She sincerely appreciates the recognition.

Our entire staff would like to wish you well in your travels, and hope that you will return to us again one day.

Regards,

Austin Davis, AGM

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Reviewed 12 September 2016 via mobile

Had a king suite on a Sunday for about $100. Very clean, spacious room. Very good value. Friendly, welcoming staff. Breakfast is included in room price. Hotel is totally smoke free. Would definitely stay there again.

Stayed: September 2016, travelled as a couple
Thank Sybil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin D, Manager at Holiday Inn Express Hotel & Suites Sherman Highway 75, responded to this reviewResponded 21 September 2016

Sybil F,

We LOVE our king suites here! It personally reminds me of the master bedroom (that I want) at home!! ;) We are glad to hear that you enjoyed the room, and that we were able to provide you with reasonable accommodations to meet your needs. Hopefully we'll see you again sometime soon!

Regards,

Austin Davis, AGM

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Reviewed 11 September 2016

Checked in and though I am an IHG platinum member, was not recognized as such and also not given a room upgrade by the desk clerk. This was unusual as this has not been the normal greeting I get when I check in. The Hotel however was very clean, quiet, and pleasant to stay in. The breakfast was good and plentiful. The food well prepared and presented. Can recommend this hotel.

  • Stayed: September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Xanadu345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Sherman Highway 75

Address: 2909 Michelle Dr, Sherman, TX 75092-2575 (Formerly Holiday Inn Express Hotel)
Phone Number:
Region: United States > Texas > Sherman
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Sherman
Price Range: ₹ 6,576 - ₹ 8,595 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sherman Highway 75 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Holiday Inn Express Hotel is the finest and newest hotel in Sherman, Texas. Parents visiting their young scholars will find we are just minutes from both Austin College and Grayson County Community College campuses. Corporate travelers appreciate our close proximity to Sherman's Technology Corridor: Tyson Foods, CIGNA, Terex, TMC and Texas Instruments among others. Free high-speed Internet access (wireless and hard-wired) is an added convenience for our business guests. Leisure travelers enjoy our proximity to Lake Texoma, one of the most popular summer recreation spots in North Texas, just 15 minutes from the hotel. The annual LakeFest Sailing Regatta is a major lake attraction as well as the Hagerman National Wildlife Refuge along the lake shore. The Holiday Inn Express Hotel in Sherman is located on US-75 in Sherman's newest business district, 2 miles from the city's downtown area. With dozens of dining, shopping and entertainment choices less than five minutes away, our hotel is the perfect rest stop. We are within walking distance of Starbucks, Jalapeno Tree, Subway and Carino's Italian Restaurant among other great dining choices. Refresh yourself in our indoor pool and whirlpool or relax in your room and enjoy a movie. In the morning, indulge yourself at our breakfast bar and savor our exclusive gourmet coffee and cinnamon rolls. Join us on your next visit to Sherman, and experience genuine Texoma hospitality! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Sherman
Holiday Inn Sherman
Holiday Inn Express Sherman
Sherman Holiday Inn

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