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₹7,252
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₹7,251
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22 - 27 of 72 reviews
Reviewed 29 July 2015

We have stayed at this facility several times in the past with no problems. It is centrally located to both the Medical Center & our family. However the last time we stayed, after spending one night, the next afternoon in less than an hour's time, we had 2 different people come into our room with the key stating it was their room. When I called the desk after the first incident' I was told we were a "no show". I never received an apology or even was acknowledged by the gentleman I spoke with. This was in May, 2015 & have not received a reply to emails or hard copy. Letters from this facility or corporate. This incident was scarey & the second even more scary. I would NOT recommend this facility due to the lackadaisical manner in which this was handled. I could accept it being an error one time, but certainally not twice.

Date of stay: May 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Pearlandgal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neil b, Front Office Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this reviewResponded 22 April 2016

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room mix ups on your recent visit. I have shared your feedback with my front desk staff to ensure we handle these types of situations differently in the future. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Pearland.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2015 via mobile

We arrived late in the evening without reservations. The reception desk was welcoming and friendly. The room was a pleasant surprise; a king size suite with microwave and refrigerator. Even more welcome was the walk-in shower with two shower heads, one "rain" and one standard. After a tough day of helping our son and his wife move the shower was delightful! The hotel offers a full breakfast which we slept through. Check out was friendly and quick. We will definitely stay here again.

Date of stay: July 2015
Trip type: Travelled with family
1  Thank ejayd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neil b, Front Office Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this reviewResponded 22 April 2016

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Reviewed 8 June 2015

We enjoyed a very comfortable room at the Sleep Inn, a member of the Choice Hotel group. Our room was large with everything we needed - comfortable king bed, great air conditioning (very quiet) for the Houston summer, microwave, fridge, etc. The free breakfast looked ok (met friends elsewhere for breakfast) and the coffee was fresh and tasty. The place was very clean and the staff were friendly. This is a decent place to stay in south Houston and the price was very reasonable.

Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Denis W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neil b, Front Office Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this reviewResponded 22 April 2016

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Reviewed 23 April 2015

No reservation made ahead of time. Googled options. Found Sleep Inn & Suites with a good (4-star) rating. We thought, why not? And so we drove up and got a room. Pleasantly surprised. Close to all things. And room was clean...after all, clean is the most important thing! Added to the good report: Staff was super accommodating.
NOTE: Breakfast better than most!

Date of stay: March 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Marcia G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neil b, Front Office Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this reviewResponded 22 April 2016

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Reviewed 19 April 2015 via mobile

Devinny was super nice & the kind of person that every motel should have because she enjoys her job! The motel itself is real nice, actually better than some of its more expensive competitors in the neighborhood that I've stayed at

Date of stay: April 2015
Trip type: Travelled on business
2  Thank rlb2112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
neil b, Front Office Manager at Sleep Inn & Suites Hotel Pearland - Houston South, responded to this reviewResponded 22 April 2016

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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