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Billy Goat's Gruff - Tube Rental
Reviewed 2 September 2009

This place does not deliver any kind of "customer service"--they charge higher prices don't deliver anything extra, compared to all other places on the river . I used this location for just toob rentals.

We called the day before to see how the next day would work. They gave us the wrong information about "calling ahead" and we had to wait for over 30 mins for them to show up when they were only 2 mins down the road from us. They also did not pick us up in the location that they originally said they would. They were not prepared like other toobing companies i have used in the area before. Also their facilities are run down and were all locked when we were there.

This company is not to be trusted--they have hidden fees that do not show up until you are already "in business" with them. MORAL: there are plenty of better, FRIENDLIER, locations to do business with when on the river--try one of the others out!

20  Thank JTravelerHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
goattx, Owner at Billy Goat's Gruff - Tube Rental, responded to this reviewResponded 20 July 2015

Our prices are competitive
We arrived when you wanted us to.
You had to walk only about 30 feet.
The facilities were locked because it was during a week day and you never asked to use them and are built from reclaimed material and designed to look old.

You were upset because you wa wa wa had to carry your tube about 20' to the tube trailer and then refused to leave our property so we had to call the police for an escort.

hmmmm - little miss entitlement!

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