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“lack of hospitality” 4 of 5 bubbles
Review of Courtyard by Marriott New Braunfels River Village

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Courtyard by Marriott New Braunfels River Village
Ranked #2 of 31 Hotels in New Braunfels
Certificate of Excellence
mexico
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“lack of hospitality”
4 of 5 bubbles Reviewed 9 April 2012

This place is beautiful unfortunately my room was not cleaned until we got back by 19.30 and called the frontdesk. At the coffee shop they brew starbucks coffee but they don't have a clear idea of how many shots an americano has. This lead me to a short uncomfortable discussion with the staff

Room Tip: If affordable pick a room with a balcony
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  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank clau p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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425 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Naperville, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

The Courtyard Marriott in New Braunfels was just what we needed! It was so convenient to places we wanted to see around SanAntonio and Austin. Although it was just off the access road for the freeway, we never heard any traffic noise sitting on our balcony overlooking both the outdoor pool and winding river. The hotel itself was clean and well maintained with a very friendly staff in all areas of the hotel. The room itself had 2 queen-size beds which were very comfortable. The common areas of the hotel and outdoor area had plenty of comfy chairs to sit in and enjoy the surroundings. We would definitey recommend this hotel to anyone traveling in the area.

Room Tip: Loved having a balcony room.
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rowlett, Texas
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 March 2012

This hotel is what I have come to expect from Marriot and Courtyard. It is very nice and the staff is courteous and helpful. This property is about 3 years old and done in native Austin stone. We will definitly return when we are in the area.

Room Tip: Be sure to get a room with a view of the grounds and river.
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank redoldsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katy, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

We love this place! For the price, you can't beat it. Yes, you can find more luxurious accomodations in the area, but it is difficult to beat the value of this well kept property that is conveniently located to anything yhou want to do in Gruene or New Braunfels. The pool/hot tub area is great and the back of the hotel overlooks the Guadalupe River. There is nice patio seating overlooking the river and an outdoor fireplace. They also have someone serving drinks by the pool side. We've never eaten here as it is more of a snack bar type set up, but it looks decent enough if you want to do that. We've seen people ordering take out to eat by the pool so they are cool with that as well. The rooms are more than adequate and you can get a balcony overlooking the river as well. Rooms are well kept and come with flat screen TV's and a fridge. Finally, the people are always friendly and helpful. This summer will be our 4th time staying here and we can't wait!

Room Tip: Ask for a balcony room and book early.
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  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jack P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah, USA
Level Contributor
117 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

I found this to be a very nice, clean and pretty scenic accommodation to be located at. It has a great location there with the river in the back piece of the property near the pool with a trail and lots of yardage to run, picnic and relax on. The decks and fire pit were great to hang out at with my group and have some fun. The staff were very friendly and professional making my stay very easy and highly likely that I will again use them when in the New Braunfels area.

Room Tip: My room was well located to my liking on the first floor towards the back entrance. This made it eas...
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlexNRP069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott New Braunfels River Village

Property: Courtyard by Marriott New Braunfels River Village
Address: 750 N Interstate 35, New Braunfels, TX 78130-7853 (Formerly Courtyard New Braunfels River Village)
Region: United States > Texas > New Braunfels
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in New Braunfels
#2 Romantic Hotel in New Braunfels
#2 Family Hotel in New Braunfels
Price range (per night): ₹ 10,864 - ₹ 18,783
Hotel Class:3 star — Courtyard by Marriott New Braunfels River Village 3*
Number of rooms: 125
Official Description (provided by the hotel):
Boasting a unique location and well rounded contemporary accommodations, the Courtyard New Braunfels River Village is the ideal backdrop for business travelers and vacationing families. Perched on the Guadalupe River and surrounded by century-old pecan trees, our hotel greets you with relaxed sophistication for your New Braunfels visit. Immaculately appointed rooms offer perks to make your stay a success. ... more   less 
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Also Known As:
Courtyard By Marriott New Braunfels River Village Hotel New Braunfels
Courtyard New Braunfels

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