The physical property is well taken care of. This quality of property is something we have come to expect from Holiday Inn.
The service at this property leaves something to be desired. The gentlemen we checked in with was great! The other front desk staff were not friendly. We asked for a late checkout. The woman said 1p was the latest without even looking at her computer. This may be a policy at this property, but at least indulge us. We are platinum members at IHG and extending a checkout beyond 1 hr from regular checkout is generally not a problem at other properties. The other staff beyond the gentlemen were not engaging or friendly (but not rude).
We would return, but we expect a higher level of service than we received.
- Official Description (provided by the hotel):
- Step into the Holiday Inn Express Hotel & Suites in Mt. Pleasant, and escape to the utmost in comfort, convenience and quality service.We are the area's newest and finest lodging facility offering amenities and a modern decor that will leave you feeling as if you never left home. Choose either a standard room or one of the varieties of 20 suites available, and experience a worry-free stay that features comfortable bedding and seating, ceiling fans, microwaves, refrigerators, coffeemakers, hair dryers, two-line speakerphones with two extensions and free high-speed Internet service - both wired and wireless.Explore the enjoyments outside of your room in our complimentary breakfast area, cozy lobby, outdoor pool, fitness room or business center. Conveniently located along Interstate 30, the three-story property is within minutes to industrial areas, shopping and recreational attractions.Whether visiting Mt. Pleasant for business or leisure activities, include Holiday Inn Express Hotel & Suites as a step along the way. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel Mount Pleasant
- Holiday Inn Express Hotel And Suites
- Holiday Inn Mount Pleasant
- Mount Pleasant Holiday Inn