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Reviews (298)
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All reviewsfront deskindoor poolbed was comfortablenice roomclean roomswould definitely stay here againstaff was very friendlyemployeesbeddingodessa
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Reviewed 8 November 2017

Stained towels, dirty floors in bedroom and bathroom and when I requested Housekeeping come clean my room thoroughly, I received NO housekeeping service at all that day and had to request towels and coffee cups be delivered. Breakfast at $8.99 did not include butter or jam but was good otherwise. Only one coffee pot and it was empty for 15-20 minutes. Manager apologized profusely and asked what he could do but problem runs deep.

Room Tip: Really really long halls but end of hall nice and quiet.
  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Pamela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel M, General Manager at Wyndham Garden Midland, responded to this reviewResponded 10 November 2017

Pamela, I am happy to know you enjoyed the breakfast at our on-site restaurant and wish you would have allowed me to comp your meal due to the issues you encountered. Your feedback is greatly appreciated and provides us with opportunities to improve different aspects of our service. I do hope we will be able to serve you again in the future!

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Reviewed 31 October 2017

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Miguel M, General Manager at Wyndham Garden Midland, responded to this reviewResponded 3 November 2017

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Reviewed 8 September 2017

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 10 September 2017

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Reviewed 22 August 2017

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 23 August 2017

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Reviewed 18 August 2017 via mobile

When I first drove up to this hotel it was two people being arrested in the parking lot. Also the place had a dance club type bar inside it. Non-hotel guests would be in the parking lot inebriated, and leaning on your vehicle. The comforters had stains on them, and the curtains had blood stains on them. Windows were cracked and some were shot with some type of projectile. All in all bad neighborhood, bad place to stay not family oriented. Price was reasonable, but way better locations close by for the same price. Not recommended.

Stayed: July 2017, travelled on business
Thank Floyd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 August 2017

Floyd,

Many of our guests are passing through for work and we are happy when they are able to enjoy the use of our restaurant/bar/lounge. The windows were recently damaged during a heavy storm and are currently under an insurance claim. We expect they will be restored quickly! The issues regarding the inside of the hotel room have been addressed with housekeeping staff. Thank you for taking the time to write this review and share your concerns!

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